Senior Account Manager – Business Channel Management

Responsibilities

• working side-by-side with agent and third party retail partners to grow customer base in small to medium business marketplace
• develop and create sales and marketing strategies along with targeted incentive programs to drive sales and profitability
• assess performance of each agent and retailer and develop a tailored plan to improve productivity to help them meet targets
• enhancing agent capabilities and performance through product knowledge and skills
• evaluating agent and overall channel sales performance for continuous improvement
• developing, implementing and monitoring regional sales and incentive programs
• communicating sales program results and effectiveness
• motivating indirect agents to exceed sales
• providing feedback on sales techniques and customer interactions

• A Bachelor's degree or four or more years of work experience
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience
• Willingness to travel in an assigned territory
• Eligibility to pass motor vehicle records check
• B2B sales, marketing, training or customer service experience
• Managed competing priorities with tight deadlines in a dynamic environment
• Account management experience
• Demonstrated interpersonal, communication and presentation skills
• Experience in the wireless industry