Sales Development Representative

Responsibilities

• Generate qualified leads through targeted outreach and leveraging digital tools, turning interest into opportunity.
• Engage high-potential prospects via outbound channels including cold calls, tailored emails, Linked In, and industry events.
• Execute lead generation workflows with consistent, timely follow-up and nurturing activities, exceeding MQL to SQL conversion targets.
• Partner with regional Business Development Managers and leadership to implement tactical plans to accelerate pipeline results.
• Apply creative strategic engagement techniques to further activate targeted accounts, aligned with GXO’s Ideal Customer Profile (ICP).
• Develop personal knowledge and industry awareness through monitoring supply chain trends and competitive dynamics, and leveraging to refine messaging and value positioning.
• Harness market intelligence and competitive dynamics to continuously improve messaging that connects with targets, drives engagement, and elevates GXO’s value proposition.
• Maintain accurate records of prospecting activities and outcomes in Salesforce.

• Bachelor’s degree or equivalent related work or military experience
• 3+ years of SDR or BDR experience in a B2B environment; logistics or supply chain experience is a strong plus.
• Demonstrated success in outbound prospecting and lead qualification.
• Strong interpersonal, presentation, and business-level conversation skills; able to confidently interact with senior executives.
• Familiarity with CRM tools (Salesforce preferred) and GTM platforms (e.g., Cognism, Zoom Info, Linked In Sales Navigator, or equivalent).
• Self-starter with a growth mindset and team-oriented attitude.
• Experience selling or prospecting in warehouse, distribution, or e-commerce operations is a plus.
• Understanding of 3PL services, fulfillment models, and logistics terminology.