Account Manager, Energy Services

Wärtsilä is leading the transition toward a 100% renewable energy future by optimizing customers’ energy systems and future‑proofing their assets.

As an Account Manager, Energy Services
, you will drive growth for Wärtsilä’s Energy Services business in North America. You will collaborate with customers, Key Account Teams, Capture Teams, Field Services, Business Development Managers, and Lifecycle Solutions teams to identify opportunities, develop value propositions and deliver solutions that meet our customers’ needs.

This customer‑facing role requires strong relationship building, market insight, and the ability to translate customer needs into business opportunities within an international, fast‑paced, and multicultural environment.

Location: Houston or Ft. Lauderdale
Modality: Hybrid (2 days per week in the office)

• Drive sales growth with non‑agreement customers and identify opportunities for new agreements and service projects.
• Proactively engage with customers and internal stakeholders to grow Wärtsilä’s share of wallet.
• Propose and sell new solutions, upgrades, and lifecycle services, ensuring customers clearly understand the value Wärtsilä can bring.
• Develop account plans and sales strategies for assigned customers.
• Share market insights and customer knowledge internally to strengthen regional customer understanding.
• Maintain a strong feedback loop with Field Services to maximize lead generation.
• Ensure leads and opportunities are captured, followed up, and recorded accurately in CRM.
• Maintain high‑quality customer records and opportunity data for assigned accounts.
• Support Business Development Managers and Lifecycle Solutions teams in agreement and service project sales.
• Act as Agreement Manager when converting non‑agreement customers into agreement customers, when needed.

• Customer satisfaction.
• Lead generation for new agreements and service projects.
• Sales and profitability targets for assigned accounts.
• Quality and execution of account planning.
• CRM data quality and accuracy.
• Accounts receivable overdue status.

• A strong customer service mindset and willingness to go the extra mile for customers.
• Previous experience in a customer‑facing sales role, preferably in power generation, energy, or a similar industry.
• A goal‑oriented and business‑minded approach.
• Strong planning, execution, and follow‑up skills.
• The ability to collaborate across teams and influence stakeholders.
• A solid understanding of the Energy business and the ability to translate market knowledge into actionable sales opportunities.
• Experience in sales, account management, contract management, or a similar commercial environment.
• Experience working in an international, fast‑paced, and multicultural environment.
• The ability to create clarity, build trust, and communicate effectively with customers and colleagues.
• Fluency in English; additional languages are considered an advantage.
• Willingness to travel as part of the role, approximately 50–70%.
• A relevant educational background, such as a
  
  B.Sc. in Engineering, Economics, Business, or equivalent experience, is considered beneficial.

• Knowledge of U.S. energy markets, such as CAISO, SPP, ERCOT, or similar.
• Understanding of NERC.
• Knowledge of power plant operations and maintenance.
• Knowledge of reciprocating engines in power plant applications.
• Experience with lifecycle support organizations and service solutions.
• Familiarity with market intelligence tools.
• A structured, analytical, and detail‑oriented way of working.
• Strong active listening skills and the ability to build trust‑based relationships.

Wärtsilä North America is an EOE/AA employer. At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities.