PSA Service Sales Rep FIRE ALARM

About Us

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

• Competitive salary
• Paid vacation/holidays/sick time – 15 days of vacation in the first year
• Comprehensive benefits package, including 401K, medical, dental, and vision care – available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Our continued success and growth has produced a need for a Fire Alarm Service Sales Representative. The primary function of this position is to promote and sell service agreements for commercial building systems products including fire alarm, suppression, sprinkler, security, sound, communication, and inspections.

• Establish contact with prospects and qualify potential buyers of service contracts by scheduling sales calls, following up on leads, and using outlined marketing strategies.
• Develop a positive, ongoing relationship with customers.
• Determine customer needs and develop a sales strategy to communicate the company’s service offerings.
• Close sufficient sales to meet sales‑plan objectives.
• Maintain an active proposal backlog to support achieving the designed sales plan.
• Conduct building surveys to support the development of estimates.
• Maintain accurate and complete records of all sales‑related activities.
• Submit all required sales reports, expenses, competitive activity, and correspondence in an accurate and timely manner.
• Support the service department to generate leads for service or equipment/device upgrades.

• Degree or equivalent Fire Alarm Sales work experience (4 years).
• 4 years minimum B2B track record of sales experience.
• Experience selling a service or intangible or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction; performance will be measured by meeting quota numbers.
• Professional communication, interpersonal, and time‑management skills.
• Proficient in the use of personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate; must work well with others.

• Bachelor’s degree in a technical or business discipline.
• 5+ years minimum B2B track record of sales experience.
• Industry or related industry experience.
• Salesforce proficiency.

HIRING SALARY RANGE: $55,400 – $75k (Salary to be determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and market data.)
This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package.
The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology‑assisted tools, including artificial intelligence, to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the Johnson Controls Careers site.