Community Sales Manager

Community Sales Manager

Job Title:

Community Sales Manager
Department:
Sales

Reports To:

Director of Sales

• Required to work inside the model sales office during business hours except for assigned days off, with approval for any deviations.
• Maintain a business‑professional attire and attitude at all times.
• Meet or exceed a monthly community sales goal.
• Manage the contract process for new sales from start to finish, ensuring all documents are properly executed and delivered to the corporate office within 48 hours.
• Report all required contract documents to the developer when necessary.
• Follow up on all prospects, entering them into the CRM system and keeping records current.
• Demonstrate knowledge of Newmark Homes, the assigned community, products, competition, and the Houston home market.
• Obtain pricing for all prospects and buyers through established company procedures.
• Schedule all Design Center appointments within the required timeframe, ensuring collection of deposits, redraw fees, and custom options.
• Collaborate with Marketing to keep collateral, website, MLS, signage, and photography up to date and accurate; maintain realtor relationships.
• Initiate independent prospecting activities and, when possible, work with the community developer.
• Manage inventory levels, walk homes, maintain approved options, and ensure sales of homes.
• Resolve buyer and realtor concerns at the field level, escalating only after other options are exhausted.
• Schedule all construction meetings in the field with builders; hold weekly joint phone calls and, when possible, attend together.
• Schedule all buyer closings with the buyer and community closing coordinators.
• Track backlog of sold homes; provide status every two weeks and resolve items within the given timeframe.

• Realtor outreach: printed collateral, office visits, electronic flyers, and MLS activities.
• MLS management: list homes, upload at least six photos, maintain listings throughout the build process, update descriptions and photos as needed, upload progress construction photos, and handle additional photography requests.
• Collateral: order and proof collateral, notify Marketing of inventory or plan changes, send all orders by the Wednesday of each business week.
• Signage: request sold and available signage, work with the builder team for placement, maintain signage appearance, install after stage 16, create inventory flyers for sign boxes, and remove signage upon sale.

• Associate’s Degree (AA) or equivalent from a two‑year college or technical school.
• Basic knowledge of Microsoft Outlook and Word, and basic knowledge of Newmark systems and HAR.
• Minimum of three years proven success in a New Home Sales position.
• Strong sales and marketing skills.
• Outstanding interpersonal, communication, and organizational skills.
• Professional demeanor, strong work ethic, and exceptional listening skills.
• Attendance to the model sales office during business hours without exception, unless prior approval is obtained.
• Compliance with business‑professional attire and attitude.
• Participation in continued education training as scheduled by management.

The role requires the following competencies: ethics, adaptability, attendance/punctuality, cost consciousness, customer service, dependability, design, innovation, interpersonal skills, judgment, leadership, motivation, oral communication, organizational support, planning/organizing, problem solving, professionalism, quality, safety and security, strategic thinking, teamwork, technical skills, and written communication.

• Occasionally or frequently stand, walk, sit, and use hand and finger dexterity.
• Occasionally or frequently climb, balance, bend, stoop, kneel, or crawl.
• Occasionally or frequently talk or hear.
• Occasionally lift and/or move more than five pounds.