Administrative Support Worker - NRG Stadium Suites

Job Description

The Suite Sales Coordinator plays a critical support role in delivering a high‑end VIP suite experience within a fast‑paced sports and entertainment environment. This position is ideal for a detail‑driven professional who enjoys marketing, selling, and executing premium experiences while taking pride in operational excellence. The coordinator works closely with the Senior Sales Manager to support over 210 suites, ensuring seamless communication, order accuracy, and event preparation.

• Serve as a primary point of contact for suite clients via high‑volume email and phone communication
• Assist in marketing and selling premium suite experiences while maintaining exceptional customer service standards
• Accurately process and manage suite catering and event orders with extreme attention to detail
• Support pre‑planning and coordination for suite events, ensuring all logistics are organized and executed efficiently
• Maintain organized records, timelines, and client communications
• Collaborate with internal departments to support successful event delivery
• Follow direction from the Senior Sales Manager while demonstrating initiative and accountability
• Troubleshoot client requests and resolve issues in a professional, timely manner
• Contribute to a positive, team‑oriented environment focused on premium guest experiences

• Strong organizational skills with exceptional attention to detail
• Ability to manage high email and phone volume in a fast‑paced environment
• Interest in marketing, sales, and premium hospitality experiences
• Pride and enthusiasm for working in sports and entertainment
• Excellent written and verbal communication skills
• Ability to multitask, prioritize, and meet deadlines
• Professional demeanor with strong customer service instincts
• Comfortable taking direction while working independently

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.