Replacement Sales Representative

## Replacement Sales Representative Apply locations:
Houston, TXposted on:
Posted Yesterday job requisition :
R-101597
*
* Job Description:

** The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.
** Essential Duties/Responsibilities :
*** Generates leads through customer referrals, door hangers and other marketing avenues
* Recommends solutions and linked to customer objectives
* Builds rapport with customers by observing and perceiving customer’s interests and emotions
* Builds sustainable relationships with customers to cultivate future business
* Presents products and generate lead and sales opportunities to Big Box associates
* Maintains a closing ratio on technician-generated leads of 70% or higher
* Maintains a closing ratio on marketed leads of 50% or higher
* Maintains an average sale price set forth by the brand
* Performs required surveys on every call
* Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
* Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
* Arrives at all appointments and meetings ahead of schedule
* Provides 100% satisfaction to each customer
* Prepares estimates for contracts and proposals
* Follows-up on sales leads and lists, both self-generated and via other sources
* Manage multiple opportunities particularly focusing on selling service agreements and new equipment
* Sell, renew and expand renewable service agreements, to both new and existing customer
* Follows all company policies and procedures, including but not limited to safety
* Other duties as assigned
* Duties may vary by location.
**
* Minimum Requirements:

*** 1+ years’ experience in outside sales
* High school diploma or GED
* Proven track record of sales success
* Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
* Strong relationship building skills, customer focused and disciplined
* Strong negotiation and influencing skills
* Strong presentation skills.
* Must be able to communicate in English effectively, both verbally and in writing
* Excellent verbal and written communication skills
* Valid driver's license required
* Ability to work overtime with little notice; weekend hours may occasionally be required.
*
* Preferred Qualifications:

*** 3+ years’ experience in outside sales
* In-home service agreement sales and estimating experience
* Knowledge of HVAC equipment
* Bilingual English/Spanish
* Completed college coursework
** Additional

Knowledge, Skills and Abilities:

*** Consultative and collaborative selling approach
* Must be organized and able to coordinate a large volume of requests
* Proactive mindset
* Must be able to work independently
* Mechanical aptitude
* Strong organizational skills, attention to detail and the ability to multi-task
* Willingness to learn and be a part of a team
* Positive attitude and a team player
* Ability to build positive relationships with customers, both internal and external
* Willingness and ability to work collaboratively with all levels of the organization.
* Safety mindset and acceptance of a safety culture
* Related experience may be substituted for education#

Working Conditions:

* Partial time spent in an office environment
* Partial time spent in the field in customer homes.
* Travel by vehicle to and from work locations
* Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE
*
* Physical Requirements:

*** Must be able to drive and operate a motorized passenger vehicle or forklift
* Must be able to lift/move up to 50 pounds frequently
* Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching
* Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms/scaffolding (using the appropriate fall protection requirements)
* Must be able to wear required personal protective equipment (PPE) including but not limited to…