Retail Sales Associate

Company Overview

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide, offering apparel across 400+ Express stores, 50 Bonobos Guide shops, and online channels.

Guide (Retail Sales Associate) in a Bonobos Guideshop.

• Deliver exceptional customer experiences and maximize personal sales results.
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued.
• Generate leads for current and future Bonobos business.
• Consistently achieve personal sales goals.
• Work a flexible schedule, including evenings, weekends, and holidays as needed.

• 1‑3 years of sales or relevant experience.
• Knowledge of men’s fashion, fabrics, styles, and fit.

• Collaborative, strong relationship‑building skills.
• Self‑starter who values self‑awareness, intellectual honesty, judgment, empathy, and positive energy.
• Strong time‑management and organizational skills.
• Excellent written and verbal communication.

• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new moms and dads.
• Bonobos Guideshop Incentive Plan.

Applicants must be currently authorized to work full‑time in the United States. PHOENIX does not sponsor work visas.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other employment practices on the basis of any protected characteristic. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need accommodation to apply, call 1‑800‑964‑9793 and say “Associate Relations.”