Local BD Representative

Why Choose Suddath to "Move" Your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

General position summary:

Identify and close new household goods business opportunities consistent with company goals and objectives, and to develop strong network of referral partnerships.

Essential Duties & Responsibilities:

• Hunter mentality imperative for success. Aggressively cultivate new business through referrals, local and professional networking, internet research, social media connections, etc.
• Meet or exceed established self-generated appointment goals, closing ratios, quality scores and sales volume guidelines.
• Develop and deliver effective and professional sales presentations to key referring partners – including realtors and business networking groups.
• Ability and willingness to both conduct virtual surveys and travel to customer residences to conduct visual surveys on-site.
• Conduct and provide accurate written estimates of service and all applicable information the customer needs to make an informed decision.
• Ensure communications are thorough and establish appropriate expectations – for our customers and our internal teams, so every move is set up for success.
• Embrace best-in-class sales techniques and practices to differentiate from the competition and earn customers' trust.
• Attend industry events and maintain professional membership status as a way to both network within the industry to develop strong referral partnerships and secure new business.
• Work with operations and customer service staff to ensure customer requirements and expectations are clearly defined to ensure top customer satisfaction.
• Produce and distribute sales activity reports as required and respond to business needs within a timely manner.
• Imperative to embrace and utilize the CRM platform, Hub Spot, to ensure data is accurate on a daily basis, and to benefit from the sales tools available within the platform to improve closing ratios.
• Provide best-in-class customer service, work with integrity, and strive to develop excellent working relationships with fellow employees, vendors, partners and customers.

Job

Skills Required:

• Social and develop strong relationships with ease
• Ability and desire to uncover move opportunities on a daily basis, be the face of Suddath in the marketplace, and maintain high visibility in the community to establish self as the mover of choice
• Excellent verbal and written communication skills
• Customer service oriented
• Attention to detail imperative for survey and estimating accuracy
• Ability to relate well with a diverse range of people of varying backgrounds, ages and experiences
• Ability to prioritize and re-prioritize as situations and needs change throughout the work day
• Ability to organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Excellent teamwork and interpersonal skills required
• Excellent attention to detail and follow-through
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision
• Willing to adhere to policies and processes set forth by management

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Other

Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities…