Inside Sales Parts Counter

Hunton Distribution has an exciting opportunity for a motivated and customer-focused individual to join our team as an HVAC Counter Sales Representative. In this role, you will be the first point of contact for customers seeking HVAC parts, supplies, and technical guidance. We are looking for a bilingual candidate with strong proficiency in both English and Spanish who thrives in a fast-paced, service-oriented environment.

Join an industry leader consistently recognized as a Top Workplace both locally and nationally!

What You'll Do

* Provide excellent customer service by assessing customer needs and recommending appropriate HVAC parts, equipment, and filtration solutions.

* Conduct sales transactions over the phone and at the counter with commercial HVAC owners, residential contractors, and self-servicing end users.

* Assist customers with order placement, technical support, product returns, and warranty claims.

* Manage sales leads and opportunities by accurately quoting projects and promoting applicable product solutions.

* Coordinate product promotions and maintain knowledge of the Trane product line to effectively support customer inquiries.

* Receive, stock, and process incoming shipments of HVAC parts and supplies.

* Track and update inventory records and assist with maintaining adequate stock levels.

* Work collaboratively with team members to ensure a seamless and responsive customer experience.

* Flexibility to work overtime and weekends as required.