Final Expense Insurance Sales Call Center Agent

Benefits

• Competitive salary
• Free food & snacks
• Paid time off
• Training & development
• Performance incentives and contests
• Training and growth opportunities

Job Title:

Final Expense Insurance Sales Call Center Agent
Department:
Operations / Insurance Sales

Reports To:

Team Leader Operations
Last Updated: 05/20/2026

Location:

In-Office | Suite 849, 1250 West Sam Houston Parkway S, Houston, TX 77042
Status & Salary:
Full-Time. Base salary as well performance incentives

We are building a high-performance final expense insurance sales floor in Houston and are looking for motivated, energetic, and results-driven sales agents to join our growing team.

This is a phone-based sales role focused on helping customers with final expense insurance solutions while working in a fast-paced, competitive, and team-oriented call center environment.

If you are confident on the phone, hungry to earn, coachable, and comfortable working toward production goals, we want to speak with you.

• Handle inbound and outbound sales calls related to final expense insurance products
• Speak with customers, understand their needs, and guide them through available insurance options
• Follow company sales processes, scripts, compliance standards, and operational procedures
• Work closely with Team Leaders and management to improve production and performance
• Maintain strong activity levels, professionalism, and attendance standards
• Participate in daily huddles, coaching sessions, and training activities
• Work toward daily, weekly, and monthly production targets
• Maintain accurate customer information and call documentation within company systems
• Contribute positively toward floor culture, energy, and team environment.
• Maintain quality sales practices focused on customer retention and long-term policy persistency
• Work toward maintaining low chargeback and cancellation ratios through compliant and ethical sales practice
• Monitor and improve key performance indicators (KPIs) including close rate, talk time, activity levels, attendance, and production consistency
• Maintain professionalism, compliance standards, and proper customer handling throughout all sales interactions

• Active Life & Health Insurance License required with other active non-resident licenses across multiple states (strongly preferred)
• Strong communication and phone skills
• Positive attitude and willingness to learn
• High energy, coachable, and performance-driven mindset
• Comfortable working in a fast-paced sales environment
• Ability to handle objections and stay motivated under pressure
• Reliable attendance and strong work ethic
• Prior call center, telesales, final expense, Medicare, life insurance, or insurance sales experience is strongly preferred

• Competitive base compensation
• Performance-based bonuses and incentives
• Additional earning opportunities tied to production and quality performance
• Fast-track growth opportunities into senior sales and leadership roles as the company scales

• Ground-floor opportunity with a rapidly growing insurance agency
• High-energy and team-oriented environment
• Leadership team focused on coaching and growth
• Opportunity to grow quickly based on performance
• Strong earning potential for motivated individuals
• Real career growth as operations scale

This is a performance-driven environment. We are looking for individuals who are comfortable being accountable for activity, production, attendance, and sales performance.