Account Director

The Company

We are a leading provider of SaaS-based Credit Risk Management and Trading solutions serving the Energy, Utilities and Commodities Trading sectors. Our platform helps organizations manage credit exposure, counter party risk, trading limits, compliance, and operational efficiency in increasingly complex energy markets.

The Account Director is a senior, hybrid role in Cube Logic's Account Management function, owning both new customer acquisition and a portfolio of existing accounts across the Credit and Compliance suite. You'll drive revenue growth through new logo acquisition, renewals, cross-sell, upsell, and strategic development of Cube Logic's largest enterprise relationships.

You’ll set strategic direction for top-tier accounts, act as escalation point and mentor for US Account Managers, and bring strong hunting skills to identify, qualify, and close new business in Cube Logic's target markets.

The ideal candidate blends hunting skills with relationship management, engaging senior stakeholders across Risk, Trading, Credit, Operations, IT, and Executive Leadership in energy, utility, commodity trading, and financial services firms - with a consultative approach and a passion for helping clients realize measurable value from Risk Cubed.

• Own strategy, relationships, and commercial outcomes for Cube Logic's largest, most complex accounts across Credit and Compliance.
• Build and maintain Account Plans defining objectives, stakeholders, risks, and growth paths (cross-sell/upsell).
• Lead QBRs: share updates and roadmap visibility, gather feedback, agree action items.
• Serve as escalation point and informal mentor for US Account Managers on account planning, negotiation, and executive engagement.

• Represent the voice of the customer internally, coordinating across teams for service excellence and retention.
• Build trusted-advisor relationships with strategic accounts.
• Help customers realize full product value and proactively surface new opportunities.
• Run Customer Satisfaction/Project Feedback surveys and close the loop with customers and internal teams.

• Identify, qualify, and pursue new business across energy, commodities, and financial markets sectors.
• Build a robust new-logo pipeline via prospecting, networking, events, and referrals.
• Run discovery meetings and deliver value-based demos/presentations.
• Own the full sales cycle end-to-end: prospecting through proposal, negotiation, and close.
• Execute new business account plans to hit quarterly/annual targets alongside retention and expansion goals.

• Review renewal quotes, prepare proposals, delivery dates, and payment schedules; arrange installation as needed.
• Monitor invoicing and resolve issues with Finance.
• Work to a commission plan tied to retention, renewal, and expansion ARR.
• Maintain accurate CRM data for all accounts/opportunities to support forecasting.

• Lead commercial negotiations and deliver data-driven executive presentations.
• Build and maintain C-suite relationships within strategic accounts.

• Partner with Professional Services, Product Development, and Support on delivery and issue resolution.
• Plan and drive attendance/execution of marketing activities (webinars, seminars, client events).

• 8+ years in enterprise account management, strategic customer success, new business/sales development, or complex software/SaaS, with a track record managing large strategic accounts.
• Proven success meeting/exceeding retention, renewal, and expansion targets.
• Cross-functional experience…