Account Manager

Location: Houston, Texas, United States (remote)

Intero Integrity is a global provider of inspection, industrial, and environmental services for the energy industry. We develop and deploy advanced in-house technology and software to support the safe, efficient, and responsible use of natural resources worldwide. Our work enhances asset integrity and contributes to a more sustainable future.

We operate in a collaborative, high-performance environment where technical expertise, accountability, and continuous improvement are highly valued. Due to our rapid global growth, we are searching for experienced Magnetic Flux Leakage (MFL) Sales professionals to join our team. This position reports to the Manager of Global Sales, MFL Robotics.

The Account Manager is responsible for developing new and strong relationships with natural gas utility customers, connecting with key business executives, and securing orders to achieve our growth targets. Developing new customer relationships as well as developing new business from existing clients are key responsibilities. This position works across our global organization and closely with internal teams -- Sales, Marketing, Business Development, Project Management, Operations, and Data Analysis to ensure customer satisfaction.

The work location is flexible – preference is in California, Nevada or Arizona

• Achieve sales and revenue goals through establishing and building strong business relationships with both new and existing customers.
• Map and penetrate existing accounts to establish relationships with stakeholders including decision makers and influencers.
• Operate as the point of contact for all matters specific to your customers.
• Prepare proposals and financial justifications for bids and respond to request for quotes efficiently, professionally, and thoroughly.
• Attend meetings with clients throughout project delivery cycles from inception to completion.
• Lead post project review meetings to understand client experience and ensure client satisfaction.
• Represent Intero positively and professionally within the community and industry to all clients, competitors, regulators, and industry associates.
• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value for your customers.
• Liaise between the customer and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
• Ensure all sales and project related documents are completed efficiently, thoroughly, and in a timely manner.
• Proper handover from Sales to Operations with thorough support documents adhering to existing process flow requirements.
• Meet or exceed annual quota assigned for you and your customers.
• Communicate timely and thorough progress of monthly/quarterly initiatives to internal and external stakeholders.
• Continue to further develop deep industry technical knowledge.

Key Performance Indicators (KPI) are established to ensure the business is delivering on commitments, growing in the Region, and continually improving. Performance indicators are as follows and are established for specific sales positions:

• Regular new clients added to current portfolio.
• Perform lunch and learn & industry presentations.
• Manage and update prospects within the Intero CRM.
• Quarterly Sales - hit targets based on an agreed budgetary outline.
• Sales Opportunities – Monthly opportunities to be separated and scaled higher on peak periodic times.
• Quote-To-Close ratio.
• Lead tracking and growth targets monitored.
• Average Purchase Value –track market costs and industry pricing.
• Face-to-Face meetings – Target six (6) to nine (9) meetings per month with current and…