Internet Sales Manager

At Mac Haik Ford
, we take the full-service experience to a whole new level, and that goes beyond just shopping for a new or used vehicle. The team at Mac Haik Ford is proud to be an active member of a thriving, warm, and vibrant community full of adventurous and driven people.

• Manage all incoming internet leads, phone inquiries, and online chats
• Respond quickly and professionally to customers across all digital platforms
• Build rapport, schedule appointments, and guide customers through the buying process
• Track lead performance, follow-up processes, and conversion metrics
• Collaborate with sales managers to ensure smooth handoffs and high close rates
• Maintain a strong online reputation through review management and customer follow-up

• 3-5+ years of sales experience in automotive BDC, internet sales, or dealership CRM systems
• Previous management experience preferred
• Ability to multitask in a fast-paced environment
• Understanding of Speed to Lead (Critical), Appointment setting and show rates, and turning digital traffic into real deals is a MUST.
• Self-motivated, organized, and driven to hit goals
• Customer-first mindset with a professional, friendly approach

• Competitive base pay + performance bonuses (Performance based structure tied to real results
• Health, dental, and vision benefits
• Paid time off and holidays
• Career growth opportunities within a successful dealership
• Supportive team environment and modern workspace

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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