Inside Sales Manager - Advanced Manufacturing & Wear Products

Inside Sales Manager – Advanced Manufacturing & Wear Products

North Shore Steel - Industrial Rd, 13935 Industrial Rd, Houston, Texas, United States of America

Posted Tuesday, September 8, 2026 at 6:00 AM

North Shore Steel is a trusted, industry-leading metals service center with more than 65 years of experience supporting customers across the Gulf Coast and nationwide. With locations in Houston and Beaumont, we provide a full range of structural steel products and value-added processing services, including cutting, machining, forming, rolling, and fabrication, helping customers across construction, energy, industrial, and OEM sectors move faster and build with confidence.

Our legacy is rooted in reliability, craftsmanship, and long-term relationships.

At North Shore Steel, our Core Values guide how we work and lead:
Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential. If these values resonate with you and you’re looking for a place where you can contribute, grow, and be part of a team that supports one another,
we invite you to join our team.

Reporting: Director of Sales & Marketing

Location: Houston, TX

Job Type: Full-Time

Our organization sells steel products and services to steel fabricators, original equipment manufacturers, mines, quarries, and other end users nationwide. We have very sophisticated steel processing capabilities, including CNC coping, plate cutting and beveling, plate rolling, plate forming, and welding. We also have proprietary wear product grades and strategic market locations.

The Inside Sales Manager is accountable for the performance, growth, development, and execution of the Advanced Manufacturing & Wear Products business. This includes turnkey manufacturing solutions, proprietary wear products, fabrication, machining, welding, and other technically sophisticated value-added offerings.

This role owns revenue growth, margin performance, quoting discipline, and team development for inside sales functions in this product category. The Inside Sales Manager ensures that customer commitments, capacity planning, pricing decisions, and quoted turnkey solutions are commercially competitive and operationally executable.

This role serves as a technical-commercial leader responsible for application development, solution selling, and the profitable execution of complex manufacturing opportunities. The position also serves as the primary integration point between Sales, Supply Chain, Operations, and Product Management for advanced value-added processing and wear products.

• Develop and execute commercial plans to grow advanced manufacturing and wear products revenue, gross margin, customer retention, and market share.
• Establish and enforce pricing discipline consistent with company margin objectives.
• Balance competitive market pricing with operational capability and risk.
• Monitor pipeline health, quote conversion, and sales performance trends.

• Drive growth of proprietary wear products and differentiated manufacturing solutions.
• Support development and launch of new product and service offerings.
• Partner with Business Development Management to establish commercial strategies for strategic product categories.
• Lead, coach, and develop Technical Sales Specialists, Senior Inside Sales, and Technical Sales Support.
• Set clear expectations, priorities, and performance standards for each role.
• Develop Senior Inside Sales personnel as commercial leaders and mentors for the broader sales organization.
• Build technical, commercial, and application expertise across…