Inside Sales Representative

This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

AVEVA is creating software trusted by over 90% of leading industrial companies.

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This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.

The Inside Sales Representative (ISR) is responsible for converting inbound and outbound leads into well-qualified sales opportunities through effective discovery, qualification, and customer engagement. The primary focus of the role is to qualify leads, understand customer needs, and determine the appropriate next step: handing qualified opportunities to Regional Sales, or owning and closing the deal directly where appropriate under agreed segmentation and deal-size.

Working closely with Regional Sales, Account Managers, Marketing, Customer Success, and Business Development teams, the ISR will articulate the value of AVEVA’s solutions and drive high-quality pipeline growth across new business and expansion opportunities.

This role requires strong commercial acumen, disciplined qualification skills, excellent communication, and the ability to thrive in a fast-paced, target-driven SaaS environment.

• Qualify inbound and outbound leads received from the LDR function, into clear, actionable sales opportunities.
• Qualify leads and based on account segmentation, deal size and customer need, determine the appropriate route to market, including progression to Regional Sales or direct ownership where applicable.
• Own smaller, defined sales opportunities from qualification through to close, in line with agreed deal size and segmentation guidelines.
• Engage prospective customers via phone, email, social selling, and virtual meetings to establish fit, need, urgency, authority, and next steps.
• Conduct structured discovery conversations to understand business challenges, objectives and technology requirements.

• Follow up on LDR generated leads, nurture prospects through the buying journey, and convert qualified interest into accepted opportunities or directly closed business where appropriate.
• Manage a portfolio of prospects, qualified opportunities, and eligible accounts through the appropriate sales motion, from initial qualification to handover or close.
• Deliver product overviews and value-based conversations that help confirm customer fit and advance qualified opportunities.
• Using appropriate acquisition tools, develop and maintain a healthy, accurately qualified sales pipeline within CRM, with clear next steps, ownership status, handover notes, and Close Plans following the MEDDPICC methodology where applicable.

• Build trusted relationships with decision-makers and influencers to validate need, buying intent, and route to purchase.
• Understand customer business priorities and align AVEVA solutions accordingly during qualification and early-stage opportunity development.
• Maintain regular communication with prospects to progress qualification, secure next steps, and drive conversion to accepted opportunities or closed deals.

• Partner with the LDR Inbound and LDR Outbound Marketing teams to receive, assess and qualify leads, converting them into sales opportunities for progression or closure.
• Work closely with Account Managers to ensure qualified opportunities are routed, handed over, and followed up effectively, with clear context, customer needs, and recommended next actions.
• Collaborate with Customer Success teams to qualify potential expansion opportunities and determine whether these should be passed to account owners or progressed directly by the ISR.
• Share market intelligence, customer feedback, and competitive insights with internal stakeholders.

• Qualified pipeline generated, accepted, and progressed to Regional Sales.
• Closed Won business for eligible ISR-owned opportunities where direct closure is appropriate.
• Forecast accuracy, CRM hygiene, qualification quality, and handover completeness.

• 2+ years of sales, business development, or customer-facing experience.
• Experience in a SaaS, software,…