Inside Sales Manager

J2 Resources, a Harrington Company, is looking for a hands-on Inside Sales Manager to lead and develop our inside sales team while driving sales growth, customer responsiveness, and operational excellence.

This is a great opportunity for a leader who enjoys developing people, building customer relationships, and working closely with sales and operations to keep the business moving. You’ll have a direct impact on team performance, customer experience, and branch growth.

• Lead, coach, and develop the inside sales team, providing ongoing feedback, training, and support.
• Partner with the Branch Manager on staffing, workload management, and hiring needs.
• Drive sales growth by strengthening existing customer relationships and identifying new business opportunities.
• Monitor sales activity, KPIs, pipeline, and team performance to identify opportunities and ensure goals are met.
• Partner across outside sales, operations, warehouse, shipping, and customer service to deliver a seamless customer experience.
• Build strong relationships with customers, vendors, and internal business partners.
• Support sales strategies and initiatives focused on revenue growth, market share, and profitability.
• Maintain accurate information in Net Suite and ensure consistent processes and accountability across the team.

• 5+ years of inside sales experience, preferably within distribution, industrial products, or a related industry.
• 2+ years of experience leading or managing a sales team.
• Strong coaching and people-development skills.
• Proven ability to analyze sales performance and make sound business decisions.
• Experience with CRM and ERP systems;
  Net Suite experience is a plus.
• Strong communication, organization, negotiation, and problem-solving skills.
• A collaborative, hands-on leadership style and the ability to thrive in a fast-paced environment.
• Bachelor’s degree preferred or equivalent professional experience.