DoD SkillBridge: Customer Service Engineer

Customer Service Engineer I

DoD Skill Bridge Internship:
Customer Service Engineer I Skill Bridge Host Company:
Siemens Healthineers (Varian) Skill Bridge Provider:
Vets2PM LLC

Location:

Remote (must be able to work/live in the Houston, TX Region) Applicants must be active-duty U.S. Military Members who qualify for the DoD Skill Bridge Program.

To Apply:

Go to  and complete the Skill Bridge interest form. Return to this posting and click 'Apply'.

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Sound interesting? Then come and join our global team as Customer Service Engineer I.

Our global team:
We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.

Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Siemens Healthineers supports hospitals and clinics by keeping critical medical imaging equipment—such as MRI and CT scanners—operating safely and reliably. These systems play an essential role in diagnosing and treating patients.

As a Customer Service Engineer, you will be responsible for maintaining and repairing this equipment at customer sites within your local service area. Your work will include troubleshooting technical issues, performing routine maintenance, replacing parts, and documenting service activities. You will also work directly with hospital staff to ensure equipment is functioning properly and used effectively. This role is hands-on and field-based, combining technical problem-solving with customer interaction.

You will receive structured training, tools, and ongoing support to build your skills, even if you are new to the healthcare industry. Success in this role requires a strong interest in technology, the ability to work independently, and a commitment to professionalism and safety. Most importantly, your work will have a direct impact on patient care by helping ensure that vital medical equipment is available when it is needed most.

Service Area – Houston, TX Region Shift Requirements after onboarding/training for this role: M-F, 8:00 AM – 5:00 PM This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer I, you will be responsible for:
Servicing Imaging Equipment in the Houston, TX area. Customer Service Engineer Level based on prior experience. You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens' imaging equipment at customer sites. You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.

You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision You have the ability and experience to…