Security Agent

Essential Functions

• Monitor and control access to the catering facility and restricted areas
• Verify employee, visitor, and vendor credentials and badges
• Conduct routine foot and vehicle patrols of the facility and surrounding areas
• Observe and report suspicious activity, safety hazards, or policy violations
• Complete incident reports, daily activity logs, and shift documentation accurately
• Assist with emergency response procedures, including evacuations and medical incidents
• Monitor security cameras and alarm systems
• Enforce company policies, security procedures, and airport security regulations
• Always maintain a professional appearance and demeanor
• Provide excellent customer service to employees, clients, and visitors
• Coordinate with airport authorities, law enforcement, and management when necessary
• Perform other duties as assigned
• Ensure compliance with all applicable requirements related to product and service quality, environmental standards, food safety, and health and safety regulations
• Promote a safe and healthy work environment by preventing work‑related injuries and illnesses, eliminating hazards, and reducing health and safety risks
• Compliance with Hazard Analysis Critical Control Points (HACCP)/General manufacturing practices (GMP) guidelines for personal hygiene and observe security precautions as mandated by unit management

• High school diploma or GED preferred
• Previous security, military, law enforcement, or customer service experience preferred

• Strong observation and communication skills
• Ability to write clear and accurate reports
• Must be dependable, punctual, and able to work independently
• Ability to stand and walk for extended periods
• Must pass background check and any airport clearance requirements
• Flexible schedule availability, including nights, weekends, and holidays
• Ability to stand, walk, and patrol for long periods
• Ability to lift 25 pounds occasionally
• Ability to work indoors and outdoors in various weather conditions
• Must be able to respond quickly in emergency situations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

While performing the duties of this job, the employee is regularly required to sit, walk, talk and/or hear. The employee is frequently required to use hands to handle or feel. The employee must also occasionally lift and/or move up to 50 pounds. The temperature of the environment may fluctuate drastically from very cold to very warm temperatures. The noise level may range from moderate to very loud.

This position operates within an airport catering and food production environment. Security personnel may work near loading docks, warehouse areas, refrigeration units, and active transportation zones.