Global Security Operations Center; GSOC Operator - Day Shift

Position: Global Security Operations Center (GSOC) Operator - Day Shift
Smith is the leading independent electronic components distributor in the world. Since our founding in 1984, Smith’s Intelligent Distribution model and commitment to quality has allowed us to deliver comprehensive solutions to electronic component supply chains. We work across a variety of industries including automotive, supercomputing, gaming, medical devices, oil and gas, and more. Additionally, we provide tailored supply chain solutions such as counterfeit testing, vendor inventory management, and sustainable hardware disposition.

We're excited to meet you and share what we love about Smith!

Smith is seeking a GSOC Operator to support our 24x7x365 Global Security Operations Center. This role is responsible for frontline monitoring and response across physical security, incident intake, travel risk, and intelligence reporting to ensure the safety of our people, facilities, and operations worldwide.

This is an excellent opportunity for a detail-oriented security professional who thrives in a fast-paced, mission-critical environment.

What You’ll DoMonitor global physical security systems (CCTV, access control, alarms) across offices and distribution hubs Receive, triage, and escalate security incidents in accordance with established SOPsSupport cyber incident intake and escalation in coordination with IT/security teams

Monitor global events and provide travel risk awareness for employees

Produce daily situation reports (SITREPs) and real-time incident updates

Dispatch and coordinate with internal teams, vendors, and emergency services as needed

Support badging and access control operations, including access requests and audits

Maintain accurate logs, incident documentation, and case management records

Assist with crisis response activation and communications during incidents

What You Bring2–5 years of experience in a GSOC, SOC, security operations, or similar environment

Experience working in a 24/7 operational setting (shift work required)
Strong situational awareness and ability to assess and prioritize incidents quickly

Familiarity with physical security systems (CCTV, alarms, access control)
Strong written and verbal communication skills

Ability to follow procedures while adapting in dynamic situations

High attention to detail and strong documentation skills

Preferred

Experience with Verkada VMS, Everbridge, or similar platforms

Exposure to incident management systems and ticketing tools

Background in corporate security, law enforcement, military, or emergency services

Experience monitoring global events or travel risk platforms

Smith is an Equal Opportunity/Affirmative Action employer#LI-BB1

We are an Equal Opportunity/Affirmative Action Employer.
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