Manager Public Safety​/Security- Physician Organization; Houston area

At Houston Methodist, the Manager Public Safety/Security position is responsible for managing security operations and security personnel for Houston Methodist and Emergency Care Centers (ECC), providing the primary level of operational authority for assigned locations. This position ensures security-related equipment (e.g., radios, reporting tools, and building assessment tools) are fully functional and that department staff are knowledgeable and receive periodic training of security-related functions.

The Manager conducts hazard and vulnerability analyses and investigations, discerning security-related trends using appropriate analytics for all hospitals within assigned locations. This position is responsible for maintaining a safe and secure environment for patients, staff and visitors, and for implementing best practices from across the organization to standardize operational procedures, security responses, staffing needs and budgetary costs to meet organizational mission and system goals.

The Manager maintains effective communications with hospital administration, medical staff and management at assigned locations.

• Bachelor’s degree in criminal justice or related field or four additional years of experience in security, military or law enforcement, in lieu of degree

• Three years of supervisory experience in security, military or law enforcement

• Texas Department of Public Safety (DPS) Private Security Registration and
• NVCRISIS
  - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute and
• IAHSS
  - Certified Security Officer-Basic/Advanced/Supervisor (IAHSS) - International Association for Healthcare Security &  
  Preferred
• BLS
  - Basic Life Support or Instructor (AHA)
  or
• Certified Healthcare Protection Administrator or
• Certified Protection Professional

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to communicate through a variety of channels with patients, physicians, family members and co-workers in a customer‑service focused manner, engaging recipients and helping them understand and retain the message
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans, modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self‑direction initiative and effective interpersonal skills, and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions and choose a course of action or develop solutions, taking action consistent with available facts, constraints and probable consequences
• Ability to work effectively in a fast‑paced environment
• Demonstrates flexibility and adaptability in the workplace
• Ability to manage competing demands and properly prioritize responses from assigned locations

• Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department; provides development and mentoring of staff; meets or exceeds threshold goal for department turnover; develops direct reports to perform these same functions.
• Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to…