Service Technician

Position: SERVICE TECHNICIAN
Description

Do you gravitate to what is familiar to you? Do you prefer a stable environment? Do you see yourself as predictable and consistent? Can you set a watch by your timelines? Are you highly accountable and dependable in the manner you consistently do your tasks? Once you learn your trade or personal interest, do you find yourself steely dedicated? Do you find once you are dedicated to things such as golf, fly-fishing, gardening, or cooking that you usually outperform others?

Do you like to take on a single task, start on it, complete it, and then put it away? Do you enjoy a work environment that has structure and harmony?

If this sounds like you, then we need to talk...

Frazer, a leading builder of emergency medical vehicles, is seeking a qualified Service Technician to join our team. The Service Technician at Frazer reports the Service Supervisor, and is responsible for using their knowledge and skills to ensure that customers' needs are met, through active listening and a consultative approach to problem-solving that results in a profitable service center, accurate service orders, and positive customer feedback while reducing the customer's downtime through quick and effective maintenance and repair.

What Is a Week in the Life of the Service Technician Like?

Learns the processes in place to maintain and manage the external customer service process and develop ideas to improve those processes.

Actively pursues enhancements by recommending policy and process changes to improve effectiveness or efficiency for service through issues that are seen in service on the existing product.

Builds internal relationships that produce an open communication line between service, distribution, engineering, and other teams.

Arrives to the work center with personal protective equipment and tools ready to work at the start of your shift.

Works quickly, accurately, and respectfully at all times.

Willingness to work overtime if needed.

Diagnoses, maintains, troubleshoots and repairs 12 volt and 120 volt electrical systems and their components such as generators, air conditioner, power supplies, relays, compressors etc.

Reads prints, sketches, or plans for information pertaining to the type of material required, such as aluminum, wallboard etc. and dimensions of area to be completed.

Layout, position, align and fit components together using rule, square, or other tools.

Assembles cut and shaped materials and fastens them together with screws, rivets, staples, glue, caulk, sealant, tape, bolts, nuts, and other fastening means as needed.

Installs insulation, flooring material, trim pieces, plexiglass, glass track, wall coverings, fixtures, hardware, latches, and numerous other miscellaneous items related to completing various types of modules.

Covers subfloor with vinyl or other flooring material using relevant fasteners.

Ability to install insulating material inside walls; attaches paneling, or other materials to ceiling and walls.

Fits and installs prefabricated window frames, doors, weather stripping, interior and exterior trim, and finish hardware such as locks, latches, handles, and other Cleans, details, vacuums, or otherwise attends to the finished look required of the area. Uses solvents, cleaners, adhesives, adhesive removers and other products in closed and open environments.

Cuts, forms, grinds, and layout materials, then assemble using welding, gluing or other fastening techniques.

Welds, bolts, clamps, screws, rivets, staples, glues, caulks, seals, tapes and uses other fastening means as needed to secure parts in position.

Reads and understands prints, instruction, manuals, verbal instructions, and related literature to accomplish required jobs.

Uses tools, welders, test equipment, fastening equipment, jacks, creepers, and other items to perform required tasks.

Performs all installation, service, and troubleshooting required for R-22 systems.

Connects power cables to equipment, such as electric motors, air conditioners, generators, and install electrical circuits.

Performs small engine troubleshooting and repair using the proper tools that are required.

Observes and follows safety and security procedures;
Reports potentially unsafe conditions;
Uses equipment and materials properly.

Consistently arrives to work on time and ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time.

Competencies:

• Ability to focus on procedures, working conditions, physical demands, or degrees of attentiveness without loss of efficiency or composure.
• Hold yourself accountable to the task and the quality of work that is expected.
• Prepares accurate verbal and numerical records; and complies with precise instruments and specifications for materials, methods, procedures, and techniques to attain specified standards.
• Solves problems, makes evaluations, or reaches conclusions based on subjective or objective criteria, such as the five senses, knowledge, past experience, or quantifiable or factual data.
• Must maintain a…