Field Service Technician - Generators

We are seeking a skilled and reliable Generator Service Technician to join our team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of industrial generators. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing outstanding customer service.

Primary Responsibilities

• Perform routine maintenance, installation, and commissioning of generators, ensuring optimal
performance and compliance with safety standards.

• Diagnose mechanical, electrical, and operational issues with generators and perform necessary
repairs to restore equipment to full functionality.

• Provide exceptional service to customers by answering inquiries, explaining service procedures,
and addressing any concerns regarding their generator systems.

• Conduct thorough inspections and load bank tests to verify system performance, electrical
output, and efficiency.

• Follow preventive maintenance schedules to reduce the risk of unexpected breakdowns and
prolong the life of equipment.
•
-Maintain accurate service records, including work performed, parts used, and any
recommendations for future service or repairs.

• Adhere to all company and industry safety guidelines while working on equipment and in
customer environments.

• Participate in an on-call rotation for emergency repairs or service calls outside of regular working
hours, as needed.

Professional Qualifications

• High school diploma or equivalent (Associate's Degree in Electrical Engineering or related field
preferred).

• Proven experience as a Generator Service Technician or similar role.

• In-depth knowledge of generator systems, electrical systems, and troubleshooting techniques.

• Proficiency in using diagnostic tools and electronic test equipment.

• Strong understanding of electrical codes and safety standards.

• Ability to work independently and manage multiple service calls efficiently.

• Excellent communication and customer service skills.

• Valid driver's license and reliable transportation.

• Willingness to travel to job sites as required.

• Relevant certifications (such as OSHA, NFPA, or ASE) are a plus.

• Ability to lift and carry heavy equipment (up to 50 lbs).

• Ability to work in various environmental conditions, including outdoor settings and confined
spaces.

• Comfortable with climbing ladders and working at heights when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.