Security Technician

The Security Systems Technician will install, maintain, and support advanced electronic security access control systems across enterprise environments. They need to have strong hands‑on experience with access control platforms such as Lenel, Honeywell, CCURE, and Vanderbilt, along with a solid understanding of integrated security solutions.

This role involves both field and technical support responsibilities, ensuring systems operate efficiently, securely, and in line with client requirements.

• Install, configure, and commission enterprise-level access control systems
• Perform routine maintenance, diagnostics, and troubleshooting on security systems
• Support and manage platforms such as Lenel, Honeywell, CCURE, and Vanderbilt
• Conduct system upgrades, patches, and firmware updates
• Diagnose hardware, software, and network‑related issues within security systems
• Work with integrated systems including CCTV, intrusion detection, and alarms
• Provide on‑site and remote technical support to clients
• Ensure all work complies with industry standards and company procedures
• Maintain accurate documentation of installations, service reports, and system configurations
• Collaborate with project managers, engineers, and other technicians on deployments
• Assist with system design feedback and continuous improvement initiatives
• Train end‑users on system operation when required
• Respond to service calls and participate in on‑call rotations if necessary
• Ensure high levels of customer satisfaction through professional service deliver

• Strong understanding of enterprise access control systems and architecture
• Hands‑on experience with platforms such as Lenel, Honeywell, CCURE, and/or Vanderbilt
• Knowledge of networking fundamentals (IP addressing, VLANs, basic troubleshooting)
• Familiarity with integrated security systems (CCTV, intercoms, alarms, Genetec/AMAG)
• Ability to read and interpret technical drawings and system schematics
• Strong troubleshooting and problem‑solving skills
• Good communication and customer‑facing skills
• Ability to work independently and as part of a team
• Relevant certifications (Lenel, Honeywell, CCURE, Vanderbilt, or similar) are advantageous but not required

• Minimum of 3 years’ experience working with enterprise security systems
• Proven track record of installing and supporting access control systems in commercial or enterprise environments
• Experience working in field service or project‑based roles preferred