Residential Maintenance Technician

Who We Are

Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The market teams include our Leasing, Property Management and Rehab, Turn & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.

Your Role on the Team

As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks:

• Completing maintenance service requests across multiple trades

• Providing excellent customer service and promoting a quality living experience for all residents

• Perform required work while demonstrating respect for resident’s home

• Completing regular Pro Care visits in residents’ homes to perform proactive maintenance and repairs

  • Complete the associated checklist for each visit within its respective mobile app platform.

  • At the completion of the visit, schedule the next Pro Care Maintenance Visit with the resident through the maintenance mobile app

• Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. ()

• Educating residents on the functional systems of their rental home

• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention

• Reviewing and using Technician-specific reports to find opportunities for improvement

• Performing repairs in vacant properties while they are on-the-market or during the turn process

• Properly using and caring for company-supplied tools, materials, and vehicles

• On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit

• Adhere to all Invitation Homes safety guidelines

• Performing other duties as assigned

Your Experience Includes

• High School diploma or equivalent

• 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience

• OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)

• The following certifications are a plus:

  • EPA Certification:
    Type I, Type II, and/or EPA Universal

  • HVAC Certification

  • CPO certification (pool)

• Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus

• Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications

• Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided.

• Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law

• Ability to be at work on a regular and consistent basis including weekends and holidays as needed

• Ability to provide basic hand and power tools

• Ability to perform work that requires the following:

  • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing

  • Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned

Why Us

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place.

We offer each new associate:

• Competitive pay and an annual bonus program for all…