Auto Service Technician

Mac Haik Houston Ford is located at 10333 Katy Freeway in Houston. We are committed to making car shopping easy for our customers with exceptional customer service and a great service team.

The Service Technician (Flag) position performs vehicle service and repair work as assigned in accordance with dealership and factory standards. The Service Technician (Flag) is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.

• Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Diagnose cause of malfunction and repair; determine any additional needed repairs.
• Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II and general vehicle maintenance systems.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Notify service advisor immediately if additional repair is required or not needed.
• Notify service advisor immediately if repairs can't be completed within time promised.