Maintenance Technician II

Job Overview

As a Maintenance Technician II at Invitation Homes, you will perform high-quality maintenance work in single-family rental homes while providing outstanding customer service to residents.

• Completing maintenance service requests across multiple trades.
• Providing excellent customer service and promoting a quality living experience for all residents.
• Performing required work while demonstrating respect for residents' home.
• Completing regular Pro Care visits in residents' homes to perform proactive maintenance and repairs.
• Completing the associated checklist for each visit within its respective mobile app platform.
• Scheduling the next Pro Care Maintenance Visit with the resident through the maintenance mobile app after completion of the visit.
• Educating residents regarding all maintenance topics by specifically showing the webpage of Invitation Homes expectations ().
• Educating residents on the functional systems of their rental home.
• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention.
• Reviewing and using Technician-specific reports to find opportunities for improvement.
• Performing repairs in vacant properties while they are on the market or during the turn process.
• Properly using and caring for company-supplied tools, materials, and vehicles.
• Proactively reviewing the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit.
• Adhering to all Invitation Homes safety guidelines.
• Performing other duties as assigned.

• High School diploma or equivalent.
• 2-5+ years of proven experience in residential repairs and maintenance, building maintenance, or related experience.
• OSHA 10 certification required (new hires may have up to 90 days to complete if not already certified).
• EPA Certification:
  Type I, Type II, and/or EPA Universal HVAC Certification and CPO certification (pool) are pluses.
• Excellent customer service and interpersonal skills, strong verbal and written communication skills; multilingual ability is a plus.
• Comfortable using mobile devices (iPad and/or iPhone) and various mobile applications.
• Understanding of residential construction and mechanical systems and ability to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural, minor HVAC, and appliances (training will be provided).
• Current driver's license, automobile insurance, and any other licenses or certifications required by state law.
• Ability to maintain a regular and consistent work schedule, including occasional weekends and holidays.
• Ability to provide basic hand and power tools.
• Ability to perform work that requires frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
• Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned.

• Competitive pay and annual bonus program for all associates.
• Generous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays.
• 401(k) with company matching contributions.
• Casual dress code and a genuinely great work environment.
• Team events, celebrations, and a culture that values connection.
• Employee Resource Groups:
  Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.

Salary range: $20.19 - $35.00 per hour, plus discretionary bonus.

Invitation Homes is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other factor protected by applicable federal, state or local law.

To accommodate disability or special needs, contact human