Technician - Night Shift

Job Summary:

HOLT Truck Leasing is looking to fill a Night Shift Diesel Technician at the Houston Loop location. The service Department is vital, and the way it builds open, honest, trusting relationships with customers and other departments is essential to the Leasing department's success. The main objective of the Diesel Technician is to perform diagnosis and repairs on vehicle components and systems for the Service Department.

The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

Department: HOLT Truck (TRUCK)

Employment Type:

Full Time

Location:

HTL
- Houston Loop

Address: 9100 N. Loop East, Bldg A, Houston, Texas, 77029

Workplace type:
Onsite

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Perform unsupervised work as outlined on major repair orders with efficiency and accuracy, in accordance with Leasing department's and factory standards.
• Complete routine maintenance and major repairs within specified times
• Diagnosis, troubleshoot, and repair of non-typical vehicle issues
• Engage with external manufacturers and warranty contacts to maximize reimbursement of services
• Examine assigned vehicle to determine if further safety or service work is required
• Consult with service advisor about status of the vehicle repairs
• Provide technical expertise and guidance to all level of technicians
• Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop
• Document all work performed and recommended on a repair order using accepted language
• Document all required information for successful completion of a warranty claim
• Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions
• Ensure the customer's vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
• Maintain a safe and clean work environment and recommend improvements for shop safety
• Maintain and be accountable for all Leasing and dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control
• Operate shop equipment safely, report safety issues, and recommend maintenance and repairs immediately to management
• Possess the ability to lead in a team environment
• Understand, keep abreast of current with, and comply with all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, and so on. Capable of identifying and communicating issues with management
• Display the work ethic it takes to ensure each job is done efficiently and completely
• Possess great time management and organizational skills
• Be able to drive a vehicle and determine roadworthiness
• Perform any other duties and responsibilities as requested by the manager

• Demonstrates the ability to improve time in the disassembly, inspection, determining parts required and reassembly of repairs
• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Operation and control skills of vehicle fleet
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate a vehicle fleet on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)

Education and Experience:

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required
• Up to one year of experience preferred
• ASE
  - Medium/Heavy Truck Certification one or more preferred
• Safety Training and task training required

Supervisory Responsibilities:

• None

Travel:

• Up to 5% travel or overnight stays
• Up to 5% travel to other stores that require help during times of heavy workloads may be expected

Additional…