Technician Bus ​/ Diesel Level 2

Job Title

Job Summary:

This position is responsible for providing on-highway truck preventive maintenance repair services to respond to customer needs in a positive, caring, and timely manner. Must build rapport with customers through technical expertise and quality service on equipment so, that service value is received. This position requires a self-motivated, thoughtful individual with a high energy level who can work alone or with others in a shop environment.

The incumbent in this position is expected to model the following practices daily:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

What can HOLT offer you?

• Regular, consistent annual performance evaluations.
• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• Company uniforms provided.
• Safety Boots, Safety Glasses, and Tool Purchase Program.
• An employee development program including Diesel Technician training that allows you to grow your skills and build your competencies to prepare you for a rewarding career with HOLT.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.

Essential Functions:

• Troubleshoots and diagnoses moderate engine & Transmission malfunctions, failures and prepare to provide repair services
• Performs moderate engine and related equipment repairs on trucks and trailers
• Uses computers and related software to assist in diagnosing and reprogramming engines
• Completes documentation for service reports, timecards, parts requisition, and returns
• Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and the vehicle in good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers' needs
• Projects professionalism with both internal and external customers, including personal appearance
• Completes all assigned Technician Training Path courses and safety training
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Demonstrates the ability to improve time in the disassembly, inspection, determining parts required, and reassembly of repairs
• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge and proficiency with current computer software, related hardware, and On-Highway Truck electronic systems diagnostic tooling
• Operation and control skills of On-Highway Trucks & Trailers
• Problem-solving and troubleshooting skills
• Verbal communication skills
• Exceptional skills in customer service
• Excellent time management and organizational skills
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate a conventional forklift
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Ability to operate an On-Highway Truck on public roads
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences

Education and Experience:

• A high school diploma or equivalent required
• Minimum of 2 years of on-highway truck service required
• CDL – Class A or B preferred
• ASE – Medium/Heavy Truck Certification one or more preferred

Supervisory Responsibilities:

• None

Travel:

• Limited travel or overnight stays
• Travel to other stores that require help during times of heavy workloads may be expected

Additional Requirements:

• Must own and maintain the necessary tools to efficiently perform the job
• Valid driver's license and acceptable driving record

Physical Requirements:

• A significant amount of time spent standing
• Constant movement and use of hands, this position requires good manual dexterity
• Communication with customers and constant communication with co-workers
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Be able to maneuver safely and work underneath equipment
• Lifts and moves materials and equipment up to 50 lb
• Occasional kneeling, crouching,…