Customer Care & Equipment Specialist - U-Scan, Hitch, Forklift

• Assist customers inside and outside a U-Haul center with U-Haul products and services.

• Use smartphone-based U-Scan technology to manage rentals and inventory.

• Move and hook up U-Haul trucks and trailers.

• Clean and inspect equipment on the lot including checking fluid levels.

• Answer questions and educate customers regarding products and services.

• Prepare rental invoices and accept equipment returned from rental.

• Install hitches and trailer wiring.

• Fill propane (certification offered through U-Haul upon employment)

• Drive a forklift (certification offered through U-Haul upon employment)

• Other duties as assigned

• Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Core Competencies

Demonstrates proficiency in customer service and equipment management, including the use of U-Scan technology and the ability to install hitches and trailer wiring. Maintains safety and compliance through valid driver’s license and ongoing education.

Highest-signal resume keywords

• Customer Service
• U-Scan Technology
• Hitch Installation
• Forklift Operation
• Propane Filling Certification

ATS Optimization Keywords

Hard Skills

• Equipment Inspection
• Rental Invoicing
• Inventory Management
• Truck and Trailer Hookup
• Fluid Level Checking

Soft Skills

• Communication
• Problem-Solving
• Education and Training

Certifications & Qualifications

• Valid Driver’s License
• Propane Filling Certification
• Forklift Certification

Industry Keywords

• U-Haul Products
• Rental Services
• Customer Education

Tools & Technologies

• Smartphone Technology