Field Service Technician

Job Summary:

• We are seeking a skilled and customer-focused Electrical Service Technician to join our team.
• The Service Technician is responsible for installing, maintaining, and repairing equipment or systems at customer sites or company facilities.
• This role requires technical expertise, problem-solving skills, and a commitment to delivering excellent service.

• Diagnose and troubleshoot mechanical, electrical, or technical issues with equipment.
• Perform routine maintenance and repairs on systems and machinery.
• Install new equipment and ensure proper setup and functionality.
• Respond to service calls and provide on-site support to customers.
• Document service activities, including repairs, parts used, and customer interactions.
• Maintain tools, equipment, and service vehicles in good working condition.
• Communicate effectively with customers to explain issues and solutions.
• Follow safety protocols and company procedures at all times.
• Operate and maintain service vehicle according to company policy. Perform weekly maintenance, monthly safety inspections, monthly tool inventories and monthly material inventories.
• Maintain availability for after-hours on-call work rotation.
• Maintain a clean and safe driving record.
• Perform other project-related duties and assignments as instructed by supervisor.
• Ensure all work is performed within the confines of Walker’s safety policies, procedures and guidelines.

• High school diploma or equivalent TDLR License (Journeyman) Proven experience as a service technician or in a similar technical role.
• Strong knowledge of mechanical and electrical systems.
• Ability to read technical manuals, schematics, and blueprints.
• Excellent troubleshooting and problem-solving skills.
• Good communication and customer service abilities.
• Valid driver’s license and clean driving record.
• Ability to lift heavy equipment and work in various environments.
• Must understand basic electrical theory and its application to installations.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance