Maintenance Technician

About the job
About Astra Air & Repair
Astra Air & Repair is a growing Houston-based residential HVAC and maintenance company focused on delivering exceptional service, technical excellence, and long-term customer relationships. Through its relationship with Shannon Property Management, Astra has access to a large portfolio of professionally managed residential properties, providing a strong foundation for growth and a consistent pipeline of service opportunities.

As we continue building Astra, we're looking for skilled, dependable technicians who take pride in their work, communicate well, and want the opportunity to grow alongside a developing HVAC service company.

About the Role
The Maintenance Technician is responsible for performing skilled maintenance, repair, troubleshooting, and installation services across residential properties, with a primary focus on HVAC systems while also supporting general property maintenance needs within the technician's training, experience, and qualifications.

This is a hands-on field position for someone who can work independently, diagnose problems effectively, provide high-quality workmanship, and deliver a professional customer experience. Technicians are also responsible for accurately documenting their work and communicating service needs, recommendations, and job status to the appropriate team members.

Responsibilities

• Perform residential HVAC diagnostics, preventive maintenance, repairs, and installations
• Troubleshoot service issues and identify appropriate repair or replacement solutions
• Perform general residential maintenance and repairs within your demonstrated skills, training, and authorization
• Complete assigned work orders accurately, efficiently, and in accordance with Astra's service and quality standards
• Maintain detailed documentation of inspections, diagnostics, repairs, installations, and materials used
• Upload required photos, service notes, and work-order documentation
• Communicate job status, delays, additional repair needs, and recommended next steps
• Coordinate with property managers, maintenance coordinators, leadership, vendors, and other team members
• Provide professional and respectful service while working in occupied homes
• Properly use, maintain, secure, and account for Company-issued vehicles, tools, equipment, materials, and supplies
• Follow Company safety procedures, PPE requirements, and applicable OSHA and EPA requirements
• Participate in an on-call rotation and assist with evenings, weekends, holidays, and overtime as operational needs require

Qualifications

• High school diploma, GED, or equivalent combination of education, training, and relevant experience
• 3+ years of relevant residential maintenance and/or HVAC experience preferred
• Strong knowledge of residential HVAC systems, diagnostics, troubleshooting, repairs, and maintenance
• Appropriate HVAC registration, certification, or license required by applicable law for assigned work
• Appropriate EPA Section 608 certification when performing work requiring certification
• Valid driver's license and ability to meet Astra's driving eligibility requirements
• Strong time-management, organizational, problem-solving, and customer-service skills
• Ability to work independently and adapt to changing priorities
• Ability to use mobile technology and work-order management systems
• Ability to communicate professionally with residents, coworkers, management, vendors, and contractors
• Experience with Property Meld, House Call Pro, App Folio, Connecteam, or similar systems preferred
• Competitive hourly compensation based on experience and qualifications
• Company-provided tools and equipment as applicable
• Fuel expenses for authorized business travel in accordance with Company policy
• Paid time off and company benefits for…