Intake Case Manager, Cradles Project

Position:
Intake Case Manager, The Cradles Project

Reports to:

Program Coordinator

Hours:

37.5 hours per week (occasional evenings and/or weekend hours may be required)

Travel:
Office and various community areas (Houston & surrounding areas)

Status:
Salary non‑exempt

The Intake Case Manager provides community‑based, trauma‑informed case management services to new and expecting parents impacted by behavioral health challenges, including substance use/misuse. This role focuses on conducting screenings, intakes, assessments, and service plans to identify both clinical and non‑medical drivers of health such as housing instability, food insecurity, transportation barriers, and trauma. The Intake Case Manager works collaboratively with staff and families to develop individualized service and recovery plans, connect clients to resources, and provide short‑term, goal‑oriented support to promote family stability, parental well‑being, and healthy child development.

• Bachelor’s degree in social work or another related field
• LCDC‑I; or LCDC (strongly preferred)
• Bilingual (strongly preferred)
• Minimum of two years in the field of Behavioral Health, including substance use experience
• Minimum of two years’ case management experience
• Previous experience working with vulnerable families/teens in the substance use field
• Working knowledge of client/community resources and experience in developing relationships
• Experience leading groups and teaching to vulnerable client populations
• Experience working independently and collaboratively as part of a team

• Experience conducting screenings, intakes, assessments, and service plans
• Strong communication and engagement skills, including motivational interviewing
• Ability to work effectively with diverse populations using a trauma‑informed, culturally responsive approach
• Proficiency in electronic health records (EHR) or case management systems and strong written and verbal communication skills
• Good decision‑making skills
• Ability to work as a team member
• Professional conduct and demeanor
• Needs reliable transportation
• Valid and current automobile insurance required for all vehicles driven for work purposes

The statements in this job description are intended to describe the general nature and level of work being performed. They are not intended as an exhaustive list of all responsibilities, duties and skills required. They may be supplemented as necessary; these additions are not to be construed as exhaustive.

The Council on Recovery is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status.