Bilingual Life Skills Mentor- Shift

Position: Bilingual Life Skills Mentor- Shift 1
As the Bilingual Life Skills Mentor you will play a vital role in ensuring the safety, well-being, and daily support of domestic violence survivors and their children residing in the shelter. Serving as a key point of contact, the Life Skills Mentor assists clients as they receive transitional housing services in an apartment-based living environment by providing guidance, mentorship, and peer support.

This position fosters a safe, supportive atmosphere through daily oversight, effective communication, and life skills education, empowering clients as they navigate their journey toward stability and independence.

Your Schedule:

• Sunday
  - Thursday 6:30 a.m.
  
  - 3:30 p.m.
• Work Model: 100% onsite
• Local Travel: 5%

Our Total Compensation Package:

• Hourly Compensation: $21.63
• Pay schedule: semi-monthly
• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, up to 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days.
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee.
• Company paid Life Insurance
• Company paid Long Term Disability
• Employee Assistance Program

Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard.

Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

The Requirements We are Seeking:

• Associates Degree in Public Health, Psychology, Counseling, Sociology, Social Work, or Criminal Justice and 3 years' experience OR
• Bachelor's degree in Public Health, Psychology, Counseling, Sociology, Social Work, or Criminal Justice and 1 year experience
• Experience with in social services, case management, or similar field (1-3 years depending on education level).
• Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams).
• Computer savvy and able to learn new applications and systems quickly.
• Strong data-entry skills.
• Bilingual in both English and Spanish, able to read, speak, and write both languages fluently.
• Texas driver's license with a good driving record; ability to travel to off-site locations, utilizing personal transportation. MVR required - Must be able to drive van

What you Deliver in this role:

• You will provide direct support to clients in the transitional housing program, including mentoring, crisis intervention, safety planning, and supportive services to ensure their well-being and stability.
• You will foster a positive and safe living environment by modeling and teaching non-violent conflict resolution skills, and facilitating mediation between residents as needed.
• You will conduct orientations, intakes, group house meetings, and exit processes to ensure clients understand shelter policies, procedures, and available services.
• You will assign, monitor, and support residents in meeting their personal responsibilities within the apartment-based living environment, encouraging accountability and cooperative living.
• You will enforce residential policies and procedures to maintain a safe and supportive atmosphere while ensuring compliance with grantor and funding requirements.
• You will attend case meetings to provide feedback, share observations, and collaborate with other departments to develop action plans that address client needs and challenges.
• You will maintain detailed and timely client records using designated software, including documentation of services provided, incident reports, and statistical data. Complete all administrative tasks such as payroll, reimbursements, and other required reports
• You will promote the safety and cleanliness of shared living spaces and apartment units by reporting unsafe conditions, completing incident reports for accidents or hazards, and performing light housekeeping duties as necessary.
• You will monitor and report concerns regarding abuse and/or neglect to the appropriate authorities, including Child Protective Services (CPS) and Adult Protective Services (APS).
• You will maintain effective daily communication with clients to provide support, oversight, and guidance during their stay in the shelter
• You will perform additional duties as assigned to support the shelter's operations and client success.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.