Youth Crisis Case Manager

Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.

Vision:

To better the lives of children and adults in Harris County.

Brief Position Overview:

Under the supervision of the Project/Program Manager, this position provides crisis counseling to at risk youths (ages 10 - 17) and their families; assesses and makes recommendations for the resolution of families in crisis. Receives calls from the police and from parents; receives telephone calls for families experiencing conflict and makes appropriate referral to community service agencies and advocate for services.

Duties & Responsibilities:

• Counsels youth and families in crisis situations. Receives calls from the police and from parents; receives telephone calls for families experiencing conflict and makes appropriate referral to community service agencies and advocate for services.

• Provides early intervention, prevention and assessment services for adolescents ages
  10 - 17 years old.

• Enters case documentation in EVOLV database.

• Works as a team member and maintains close communication with supervisor and other staff.

• Maintains current and completes all training requirements.

• Answers TRIAD incoming calls and refer calls to appropriate department.

Harris County is an Equal Opportunity Employer

(Use the "Apply for this Job" box below). Employment Opportunity Plan .aspx

If you need special services or accommodations, please call  or email

Education:

• Bachelor's Degree in Psychology, Sociology, Social Work, Criminal Justice or closely related field.

Experience:

• Must have one (1) year of full-time paid experience working with adolescent problems, learning styles, and stages of development in a youth service agency.

• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, and Case Management Software.

Licensure:

• Must be able to successfully complete the Crisis Prevention Institute (CPI) and Child and Adolescent Needs and Strengths (CANS) training assessments within six months of employment and maintain yearly certifications thereafter.

• Reliable transportation with a valid State of Texas driver’s license and auto liability insurance.

Knowledge, Skills, and Abilities:

• Must possess knowledge of county, city, and local resources.

• Must be responsible and self-disciplined with the ability to work independently and handle stress and crisis counseling.

• Must possess the skill to deal with diverse populations and complex situations involving community agencies, schools, clients, and staff.

• Effective written and oral communication skills.

• Demonstrated ability to work with adolescents.

• Works effectively with adolescents and families.

• Be detail oriented.

• Maintains strict confidentiality.

• Works independently with little or no supervision.

• Be self-motivated and possess excellent time management skills.

• Prioritize tasks.

NOTE
: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications.

Position Type, and Typical Hours of Work:

• Part-time | Regular | As Needed

Salary:

• Based on 26 Pay Periods

• Plus, Mileage Reimbursement.

Work Location:

• 6300 Chimney Rock Rd., Houston, TX 77081

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.