Advocate

It's a great feeling to work for a company that does so much good for others around the world!

• Bachelor’s degree in social work, psychology, criminal justice, sociology, or a closely related field of study.

• Personal or professional experience with victims of human trafficking, child abuse and neglect, or youth experiencing homelessness and/or addiction.
• 2-3 years of case management and/or crisis intervention experience.

The Advocate provides trauma-informed, relational advocacy and case management services to survivors, ensuring high-quality support in both crisis and long-term situations. Responsibilities include immediate crisis response, safety planning, case documentation, and coordination of ongoing services in alignment with program, state, and federal standards. The role requires flexibility for after-hours and weekend crisis coverage and demonstrates Common Thread’s core values of compassion, integrity, resilience, and relational care.

• Employees must have a reliable personal vehicle and be able to consistently meet a 90‑minute crisis response timeframe. Mileage is reimbursed in accordance with organizational policy.
• Travel is primarily regional; occasional overnight travel, including air travel, may be required.
• Participation in an on‑call rotation is required; candidates must be available to respond to emergencies at any time, including evenings, weekends, and holidays.
• Highly mobile role requiring sound independent judgment and the use of a personal vehicle as a primary workspace.

• Maintain compliance with federal, state, and program regulatory guidelines and standards applicable to this position.
• Assess ongoing changes in behavior, circumstances, or conditions affecting child safety using trauma-informed, child‑focused approaches.
• Deliver family preservation interventions, including comprehensive safety planning and clinically informed stabilization planning.
• Provide feedback and support to crisis response line to ensure effective responses, follow‑ups, and appropriate family support.
• Respond immediately to all referrals and crises for assigned caseload.
• Engage children and their caregivers actively in the casework process.
• Manage caseloads according to agency policies, licensing, and contract standards.
• Document progress toward risk reduction, achievement of service goals, and positive case outcomes for children and families.
• Complete all documentation within program‑required timelines.
• Follow immediate reporting and response requirements for safety‑related cases in the field.
• Transport clients when needed according to program protocols.
• Dispatch within required time frames to hospitals, police stations, DFPS offices, shelters, community‑based settings, or incident locations.
• Maintain a minimum number of daily or weekly contacts with children and families to ensure consistent support.
• Continuously evaluate and strengthen rapport with assigned clients.
• Act in the child’s best interest, supporting relationships with community members and stakeholders.
• Participate in community meetings and engage stakeholders to ensure services are accessible.
• Attend workshops, seminars, and educational programs to promote professional growth and development.
• Prepare and maintain accurate records, files, forms, and statistics in accordance with agency, licensing, and contract requirements.
• Participate in weekly case staffing with the regional team.
• Work evenings, weekends, holidays, and on‑call shifts as needed, including voluntary overnight crisis coverage.
• Implement safety protocols, including emergency evacuations, in accordance with BCFS Health and Human Services and program guidelines.
• Maintain strict confidentiality in all areas of service, population interactions, and program operations.
• Uphold BCFS Health and Human Services professional and ethical standards, demonstrating respect for staff, the service population, and community members, and comply with the required dress code.

• Provide comprehensive, trauma‑informed services, including safety planning, immediate risk reduction, and…