Post Transition Service Supervisor

Post Transition Service Supervisor Overview

Under the supervision of the Manager of Transitional Services, this position ensures program compliance with the terms of the Preparation for Adult Living (PAL) contract, Council on Accreditation (COA) requirements, and internal Quality Improvement Program requests.

• Supervisory responsibility for 5‑7 HAY Center case manager and coordinator staff
• Ensure staff achieves goals/objectives of the HAY Center and fulfills PAL contractual obligations by following all program policies/procedures with a concentration on, but not limited to, post‑transition services for current and former foster youth preparing to transition into adulthood
• Manage retrieval of internal and external referrals and eligibility documentation, assign/monitor cases, and maintain EVOLV (case management) database and PAL (contract reporting) database for post‑transition services
• Complete all case management weekly/monthly reports per PAL contract and submit to direct supervisor
• Review all case management requests for payment accuracy before submitting to supervisor and monitor financial expenditures related to youth financial benefits
• Participate in collaborative meetings with community partners to stay abreast of appropriate resources for HAY eligible youth
• Conduct regular individual conferences and unit meetings with staff to review issues, conduct case reviews, disseminate information, and complete staff evaluations
• Participate in and attend HAY Center events and PAL statewide & regional activities as required

• Bachelor’s degree in Education, Psychology, Sociology, Social Work, Criminal Justice or other Behavioral or Social Science

• Minimum two (2) years of full‑time paid supervisory experience in a social service setting
• Minimum three (3) years of full‑time paid experience working in a social service setting with transition age youth who have challenging life circumstances
• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Word, Excel, PowerPoint, and Case Management Software

• Reliable transportation with valid Texas driver’s license and auto liability insurance
• Ability to become CPR certified

• Knowledge of the transitional needs including life skills and linkages for youth aging out of the foster care system
• Knowledge of basic employee management techniques and ability to handle stressful situations with tact and diplomacy
• Responsible and self‑disciplined; able to work independently
• Excellent verbal and written communication skills
• Self‑motivated with excellent time management skills
• Excellent organizational skills
• Good public relations
• Effectively communicate with all parties involved with the process
• Establish and maintain effective working relationships with coworkers and business associates
• Ability to drive a 15‑passenger van

• Full‑time | Regular
• Monday – Friday | 8 am – 5 pm or 9 am – 6 pm | Saturdays (if necessary)

• Based on 26 pay periods

Employment is contingent upon passing a background check and drug screen.

Harris County is an Equal Opportunity Employer.