Client Benefits Case Manager Job Houston area,Texas USA,Social Work

Hours:
Monday-Friday | 8:30am-5:30pm | Local Travel Required Various Locations across Houston (Apartment Complexes/Offices). Current SOAR (SSI/SSDI Outreach, Access, and Recovery) Cerification Preferred but will train.

Job Summary:

The Client Benefits Case Manager serves as the primary contact for participants applying for mainstream benefits including food stamps, social security income, disability income, veteran’s benefits, and unemployment income. Supervises participants at healthcare appointments and benefit determination hearings and meetings. Works closely with Case Managers and other team members ensure accurate data collection and health information history.

Job Responsibilities:

As a primary contact for benefits, the Client Benefits Case Manager is responsible for the direct intervention and coordination of benefits eligibility and income levels of the clients, to include but not limited to SNAP, Medicaid, Medicare, Veteran’s benefits, Metro Lift, cell phone service, etc.

Determine level of participant disability and eligibility for Social Security benefits and direct this process to include completing applications; obtaining health records; and finding legal assistance with appeals, as necessary.

Supervise and advocate for participants as they attend doctor’s appointments, determination hearings and other required meetings associated with applications for benefits (primarily social security or disability).

Use various strategies to increase overall participant income.

Foster good working relationships with local SSA liaisons, clinics, personal care providers, Goodwill, second chance employers and other agencies who provide supportive services which aid in obtaining mainstream benefits and additional income.

Monitor employment efforts and conduct seminars/workshops which identify and hone soft skills in order to enhance participant employability.

Ensure program participants are aware of the actions and conditions to maintain their income and benefits and assist them in meeting all requirements (i.e. distribute bus passes to attend job search classes to maintain SNAP benefits, etc.).

Maintain accurate client data in HMIS system to ensure all services and income are entered in a timely manner.

Conduct staff trainings to educate staff about changes in SOAR practices or benefits administration.

Attend all quarterly meetings and other required webinars to maintain SOAR certification.

Other

Job Responsibilities:

Participate in Ministry and prayer activities, as appropriate.

Other duties as assigned.

Qualifications:

Education,

Skills & Experience:

Bachelor’s Degree from an accredited college or university in social services related field (psychology, sociology, theology, religion, etc.) with 6 months of related work, or an equivalent combination of education and experience.

Qualified SOAR training is a requirement (SSI/SSDI Outreach, Access, and Recovery).Detail-oriented.

Computer literate.

Ability to utilize a variety of computer software applications.

Must be able to type 50 WPM.Previous knowledge or understanding of mainstream benefits, low income population needs, apartment leasing and fair housing laws helpful. Valid Texas Driver’s License, with acceptable driving record and current liability insurance.

Positive mental attitude along with flexibility and sound judgment. Must have good oral and written communication skills and be able to communicate well with co-workers and clients. Strong collaboration skills in order to foster partnerships with other agencies service the client’s needs. Ability to meet deadlines under pressure. Strong organizational skills.

Ability to work well independently as well as with others.

Be able to work respectfully, professionally and in a Christ-like manner with everyone, able to maintain required client/staff boundaries and possess a willingness to serve the Lord in a ministry that deals with homeless men, women and children.

Equipment Used:

Telephone, computer, copier as well as other general office equipment.

Work Environment:

A low-income apartment community within the city limits of Houston, TX.Local travel required. Shared office space with appropriate office equipment.

Profess…