Family Support Specialist III (Case Management Exp

Family Support Specialist III

The Family Support Specialist III provides comprehensive family support, referrals, and community coordination to promote economic self-sufficiency and enhance residents' quality of life. They lead the team in developing strategies to ensure family stability and success.

Job Responsibilities:

• Lead family support meetings to review complex issues and ensure residents receive necessary services.
• Coordinate with On-site Project Manager and service providers based on resident progress.
• Monitor data quality and completeness in LEARN.
• Prepare progress reports for stakeholders.
• Analyze data and develop strategies with the Senior Project Manager and management team.
• Conduct intake, assessments, and visits for residents.
• Assist residents in accessing community resources.
• Advocate for residents and coordinate service delivery.
• Maintain privacy and confidentiality of resident information.
• Enter and track resident data in LEARN.
• Maintain effective partnerships internally and externally.
• Participate in program meetings and other related meetings.
• Perform assigned job duties.

Qualifications:

• Bachelor's Degree required, Master's preferred, or equivalent education/experience.
• 5 years of nonprofit or human services experience.
• Valid driver's license and access to a car for work.
• Ability to handle privileged information confidentially.
• Strong independent and teamwork skills.
• Availability for evening/weekend events and travel.
• Excellent verbal and written communication.
• Proficient in facilitating group processes.
• Strong organizational and time management skills.
• Data analysis for resident-driven program designs.
• Respect for confidentiality and cultural sensitivity.
• Proficient in MS Office Suite and other software.

Urban Strategies, Inc. is an Equal Opportunity Employer.