Lead Youth Care Worker; BILINGUAL

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Full Time Management Houston, TX 77035, Houston, TX, US

30+ days ago Requisition

Salary Range: $21.00 To $24.00 Hourly

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Job Summary

The Lead Youth Care Worker (LYCW) is responsible for ensuring the appropriate and expected service delivery of residential services for all children in care by supervising and coordinating staff for the safety and well-being of all children in care. Responsible for the documentation and supervision of client’s progress while in care. Facilitate and ensure compliance to all Texas Department of Family and Protective/Office of Refugee Resettlement (ORR) Minimum Standards on an ongoing basis.

Responsible for the supervision of Youth Care Workers, and Escort Youth Care Workers.

Essential Functions:

• Responsible for general oversight, Supervising, scheduling and monitoring while providing oversight, implementing policies, procedures, ORR guidelines, regulations and reports to assure effective department functioning and documentation of activity and performance outcomes. Oversee the overall safety, accountability, and security. Identify and report current/potential safety issues in the department.
• Provide support on ensuring the Behavioral Management System is being followed to motivate youth in care to demonstrate proper conduct. Apply Crisis Prevention Intervention (CPI) techniques to de-escalate and stabilize the youth when necessary. Conduct camera supervision periodically in order to ensure safety and well-being of all minors in care.
• Coach and ensure that the direct care staff is completing documentation of observable behaviors; interventions; daily progress notes; and other required information as required and reporting to the treatment team for progress on regular basis as required.
• Address employee performance issues in a timely manner and maintain documentation of conversations through the use of memos to the record/conference notes. Develop corrective action plans or disciplinary memos to address performance issues of Youth Care Worker staff in collaboration with Program Management Team and HR Department.
• Provide relief/coverage for YCW department in the form of covering restroom breaks and YCW postings, as needed. Conduct rounds of assigned staff. Ensure staff is supervising minors in accordance with state and federal policies.
• Ensure the provision of services to youth upon arrival to the program (to include but not limited to meal, clothing, hygiene products, shower, and bedroom assignment).

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications and Requirements

Preferred Education/

Work Experience:

Level :
High School Diploma or a GED

• College degree in Human Services field is preferred.
• At least one (1) year of ORR residential care services experience is required.
• 1 years of supervisory experience is required.
• 1 years of previous work/volunteer experience with juveniles is preferred.
• Valid,…