Case Manager III; SSG Fox

Job Details Level: Experienced

Job Location:

USVETS Houston Main
- Houston, TX 77070

Position Type:
Full Time Education Level: Graduate Degree Salary Range: $53,361.00 - $66,701.25 Salary

Travel Percentage :
Negligible

Job Shift: Day Job Category:
Nonprofit
- Social Services Case Manager III

• Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas:
  Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
• Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.
• Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete
• Collaborates with clients to complete Individual Action Plans (IAP)
• Provides guidance to Case Manager I & II staff on client IAPs, client intervention strategies, progress notes, discharge planning, etc. during weekly program meeting and as needed
• Conducts crisis intervention and supports Case Manager I & II staff with client issues
• Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
• Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
• Reviews and documents updates for IAPs monthly
• Completes timely discharge summaries
• Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
• Assists in quality management activities, data collection, and preparing reports
• Facilitates client life skills classes
• Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)
• Conducts random drug and alcohol screenings of clients
• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
• Assists Program Coordinator and Clinical Director with auditing of client documentation such as client eligibility documentation, case notes, IAPs and IAP reviews, discharge forms
• Assists Program Coordinator and Clinical Director with program reporting.
• Supervises student interns which includes task assignment, reviewing process recordings, supervision sessions, evaluations, and adhering to university standards
• Assists with training new staff and providing training to team members
• Assists with urgent client issues outside of business hours as needed
• Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
• Documents client referrals for services
• Attends scheduled team meetings and trainings
• Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
• Performs other duties as required
• Staff who have a valid driver’s license and meet company insurance requirements may be requested to complete a provided driver training course and drive company vehicles for work-related activities to include client transportation

• Focuses on providing case management services that result in clients transitioning to permanent housing
• Ensures clients are accounted for daily…