Software Engineering Service Management Lead

Software Engineering Service Management Lead What You’ll Do

In this role you will provide technical leadership, organizational direction, and full Software Development Life Cycle (SDLC) oversight for HHPC’s software engineering team. Your mission is to drive software engineering excellence, strengthen delivery discipline, and ensure all software meets NASA’s quality, safety, and compliance standards.

• Lead labor forecasting, planning, estimating, execution, and reporting to ensure accurate financial visibility and alignment with NASA and contract requirements.
• Manage successful execution of all contracted technical work within the authorized budget and schedule, ensuring compliance with cost, schedule, and performance commitments.
• Develop and manage work breakdown structures, proposals, pricing inputs, and Rough Order of Magnitude (ROM) estimates to support task order planning and modifications.
• Drive requirements clarification, verify scope alignment, and ensure all deliverables meet NASA acceptance criteria.
• Oversee vendor management activities including non‑labor procurement, subcontract coordination, and ensuring timely, compliant support from external partners.

• Hire, mentor, coach, and develop software engineers.
• Conduct regular 1‑on‑1s and collaborate with functional manager on performance reviews and workforce development.
• Build and sustain a high performing software engineering culture.

• Oversee software architecture, code reviews, and technical documentation.
• Ensure systems are secure, scalable, and aligned with NASA requirements.
• Guide solution design and ensure software engineering quality across all initiatives.

• Deploy Agile practices (Scrum/Kanban) to improve team velocity and predictability.
• Deploy, optimize, and manage CI/CD pipelines to increase release frequency and reduce defects.
• Manage engineering capacity, eliminate technical debt, and ensure reliable sprint delivery.
• Define and execute software development strategy across the entire SDLC.

• Establish coding standards, design patterns, and engineering best practices.
• Implement Dev Ops, automated testing, and AI assisted development.
• Apply modern engineering capabilities where appropriate (observability, Site Reliability Engineering (SRE), security engineering, containerization, infrastructure‑as‑code, AI/ML integration, and cloud‑native operations) to strengthen system reliability and delivery efficiency.

• Lead development of COTS solutions, custom applications, and platform-based tools (SharePoint, Power Apps, Power BI).
• Support development for Electronic Health Record (EHR)–related systems.
• Manage full product lifecycle from ideation through optimization.

• Ensure alignment with NASA technical, safety, cost, schedule, and compliance requirements.
• Participate in NASA boards, technical reviews, design reviews, and risk assessments.
• Communicate schedule, risks, and technical status to NASA leadership.

• Experience leading technical strategy and software engineering delivery across complex software programs.
• Strong background in project management, personnel management, and financial management.
• Familiarity with NASA JSC processes and strict adherence to documentation, safety, and review requirements.

• Bachelor’s degree in Computer Science, Engineering, or related technical discipline (or equivalent experience).
• 10+ years of full‑stack software development experience.
• 5+ years of experience leading software engineering teams.
• Expertise in modern programming languages, cloud technologies, and microservices architectures.
• Strong mastery of Agile/Scrum frameworks and Dev Ops practices.
• Exceptional emotional intelligence, conflict resolution, and communication skills.
• Proven track record in project and personnel leadership.
• Experience managing both operating (opex) and capital (capex) budgets.
• PMP certification (preferred).

• Extensive IT project management and application development background.
• Strong leadership and…