Fleet Specialist Team Lead, London Fleet Operations · London Warehouse

Overview

Fleet Operations
· London Warehouse

We usually respond within two weeks.

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. We are the #1 e-scooter service in Europe, operating in 100 cities with over 125 million rides to date. We are expanding operations in the UK and are looking for a Fleet Specialist Team Lead to lead warehouse- and in-field operations in London
.

Your mission at Voi

As the Team Lead, you will work under the Senior Team Lead and report directly to them, managing a team of Fleet Specialists and ensuring high-quality service for users and cities. You will oversee tasks related to maintaining, repairing, transporting, repositioning vehicles, and swapping batteries. You will balance managerial duties (hiring, training, performance evaluations) with hands-on operational work in the warehouse or on-site, based on business needs.

• Team Management: conduct regular one-on-one meetings, performance reviews, coaching, and training of Fleet Specialists.
• Inventory Management: oversee spare parts and battery inventory to ensure availability and optimal usage.
• Health & Safety: ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance.
• Incident Management: record, follow up, and investigate incidents, ensuring adherence to workplace accident policies.
• Contractor Management: support when required for repairs and maintenance in the warehouse as needed.
• 3PL Coordination: daily contact with 3PL partners to ensure adherence to procedures.
• Van Management: support operational aspects of vans, including installation and removal of tracking devices, but not budget or planning.

We are looking for a pragmatic and responsible team player who can fulfil tasks, solve problems independently, and work with a team to reach goals. In addition to fluent English, the right person needs:

• 2+ years of previous work experience
• Experience managing a team
• A UK Driving Licence with a maximum of 6 points for minor offenses, no major offenses, and eligibility for our e-Van insurance (you may be required to drive an e-Van occasionally)
• General understanding of digital work tools (MS Office, G-Suite)
• JOB CONDITIONS
• Note:
  
  Talent Acquisition is based in Spain; you may receive a call from a Spanish number
• Working days: 5 out of 7
• Working hours:
  
  Middle Shift
• Working days:
  Weekly rotation (some weekends may be required)
• Contract type:
  Permanent

Working at Voi is more than a job. Our People Promise includes a personal Voiage for professional growth and a collaborative culture. You’ll have opportunities to:

• Join Europe’s #1 micromobility company and a fast-growing scaleup
• Have a direct impact on our continued success and micromobility development in the UK
• Work with inspiring colleagues toward a common goal
• Join the micromobility revolution and help create sustainable, livable cities

Open positions

• E-Bike Mechanic-Driver, Glasgow (Fleet Operations)
• Street Patrol, Edinburgh (Fleet Operations)
• Street Patrol, Glasgow (Fleet Operations)

About Voi Technology

Since 2018, Voi has pursued safe, sustainable micromobility. We are a leading shared micromobility operator with a global presence and a focus on innovative technology, partnerships, and transparent dialogue with towns, cities and governments. We are committed to diversity and inclusion across our workforce.

For more information, contact:
Barbara Lena Obis, Talent Acquisition Partner – Business Operations.