Ocean Export Agent

Position: OCEAN EXPORT AGENT
General Responsibilities:

The Ocean Export Agent is responsible for planning transportation, including the most economical and quickest routes for shipping merchandise to and from destination, contracting for common carrier and other transportation facilities, negotiating with carriers for adjustments for damages to merchandise, and making the necessary rearrangements resulting from delays, damages, or irregularities in transit, is performing exempt work. Ocean Export Agent primary duty is the performance of office non-manual work directly related to the management or general business operations.

The employee's primary duty must include the exercise of discretion and independent judgment with respect to matters of significance.

Specific

Job Duties:

Coordinate shipments with Shippers and Receivers Respond promptly and professionally to customer needs

Communicate with customers, staff and vendors

Correspond with overseas agents and clients

Book cargo

Handle AES Transmissions Issue documents such as B/L, Dock Receipt, Booking Order, C.O., etc.

Handle the preparation of documents based on Letter of Credit requirements

Prepare other documents as required by customer

Send Pre-Alerts via email and original docs via international courier when required

Invoice files

Learn and apply U.S. Government regulations

Work with steamship line/trucking companies to obtain quotations and handle the movement of freight

Prepare quotations

Successfully perform business tasks and responsibilities as assigned by management.

Requirements Two years experience in ocean export or similar role Strong communication skills with multi-faceted and diverse backgrounds

Excellent customer service skills

Basic level proficiency in Microsoft Excel, and Word is required

High School Diploma or GED
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