Transportation Area Manager - Overnight

Job Title: Transportation Area Manager

Department: Donated Goods Retail (DGR)

Reports To: Director of Transportation

FLSA Status: Full Time / Non-Exempt

Shift: 7pm to 7am, Sunday - Wednesday

Goodwill Houston (GWH) is leading change, connecting people, and improving potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and to meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

A resume indicating logistics experience is required.

The Transportation Area Manager will support the GWH Transportation Department by serving as a dispatcher for GWH fleet. They will also provide support and guidance to drivers to ensure team members are safe and productive. The Transportation Area Manager will also be responsible for enforcing lean routing and ensuring that key performance metrics are achieved.

• Ensure all drivers are properly equipped with all necessary tools to perform job duties.
• Follow up with drivers consistently to ensure all routes are being completed.
• Ensure all safety procedures are being followed, pre-trip, mid-trip, and post trip.
• Support in conducting weekly/monthly L10 meetings with drivers to recap operation and safety performance.
• Conduct bi-weekly visits with drivers to gauge and coach performance.
• Collaborate with team members at the location to ensure safe load and unload vehicles.
• Must be punctual and have dependable attendance.
• Perform other duties as assigned by Management.

• Demonstrate professionalism and present a friendly, cooperative attitude.
• Adhere to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Principles.
• Must be able to work 10 to 14 hours per day, four (4) days a week with flexibility to work a 5th day as needed.
• Must be available via cell phone consistently to adhere to all transportation concerns.
• Ability to multi-task, make quick decisions and work in a team-oriented, fast-paced work environment.
• Maintain an appropriate appearance and adhere to GWH’s dress code.
• Conduct work in a safe manner and report all accidents and injuries immediately.
• Adhere to local, state, and federal laws and regulations.
• Must have reliable transportation.
• Be free from drugs and alcohol.

• High school diploma or equivalent preferred.
• 1-2 years of dispatch experience is preferred.
• Ability to communicate, read, and write in English.
• Good time management and organizational skills.
• Ability to communicate and interact well with a variety of personality types.
• Must have reliable transportation.

• Safe Miles Driven
• Dwell Time
• On Time Deliveries
• Out of Route Miles
• Set Run Execution %

The ability to continuously stand/walk for the duration of the shift, frequently push/pull, occasionally bend/stoop/crawl/kneel/reach above shoulders, and climb a ladder. Able to lift up to 40 lbs. (fixture parts, cartons of product) and occasionally move up to 100 lbs. Must have the ability to get in and out of and drive a heavy‑duty truck. Must be able to sit for long periods of time.

Indoor work environment with exposure to outside temperatures. The noise level in the normal work environment is usually moderate.