Flight Coordinator

15850 Vickery Dr, Houston, TX 77032, USA

Posted Tuesday, June 9, 2026 at 5:00 AM | Expires Saturday, August 1, 2026 at 4:59 AM

As a Flight Coordinator for dnata Catering, your primary responsibility is to ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading. This role focuses on detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications to ensure compliance with quality, safety, and presentation standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• An effective communicator, capable of determining best way to reach different audiences and executing communications based on that understanding.
• Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.
• Capable of building strong customer relationships and delivering customer‑centric solutions.
• A good decision‑maker, with proven success at making timely decisions that keep the organization moving forward.
• Willing to act and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

You Will:

• Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures.
• Check all meals to ensure accuracy of menu specifications and meal counts.
• Constantly on the move in an out of the office and on an aircraft.
• You must be able to lift up to 30 lbs., and stand for long periods of time, constantly bend, and squat.
• Be exposed to frequent low temperatures 35/40 degree while checking flight and may be exposed to extreme weather conditions when catering the flight outdoors.
• Comply with Ramp Safety policies and procedures; safety vests must be worn while out on the field.
• Other duties as assigned.

External Relationships:

• Coordinating with airline clients and ensuring efficient delivery logistics.

EDUCATION: High school diploma or GED with two – three years of progressive customer service experience.

QUALIFICATIONS:

• Proficient in Microsoft Office applications, including Excel.
• Proficiency in Microsoft Office.
• Must have driver’s license.
• Must meet all applicable state and local food handler certification requirements for the work location (Texas requires a Food Handler Certificate within 60 days of hire).
• The ability to meet requirements necessary to obtain a Port Authority, TSA and CBP badge is a required.
• Must have excellent attention to detail.
• Must be able to multi‑task.
• Must be able to read and write in English.
• Flexibility (different shifts - night, weekends, holidays).
• Ability to lift and push heavy objects, racks, etc.
• Ability to work in a fast‑paced environment.
• Work safely to prevent accidents to self and coworkers.

Work environment:

While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp).

Notice Regarding Background Checks (State Law Disclosures)

dnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.

• California:
  Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.
• New York:
  In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.
• Massachusetts:
  Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state…