EFC Coordinator - South Houston

Responsibilities

Job Summary: As an eFulfillment Center Coordinator, you will perform clerical operational duties like stock control, shipping, receiving, and inventory management. You'll also serve as a dispatcher—coordinating the departures of eFC Route Drivers and helping them when in a road-side bind.

Administration / Receiving / Shipping:

• Coordinates the unloading of H-E-B and DSD inbound trucks
• Reviews purchase orders daily; prints paperwork for receiving
• Verifies Product  (UPC, pack size, description, code date) and quantity against purchase order (PO)
• Reconciles Advanced Shipping Notices (ASN) / PO discrepancies
• Assigns pick location to ensure products are accurately stored
• Ensures that operational benchmarks (e.g., on-time releases, receiving) are on track daily
• Properly marks and/or tags orders with defined shipment information
• Performs workload planning
• Resolves Selectors' shorts
• Verifies completed orders are loaded as planned
• Monitors loading and departure activity
• Coordinates and distributes work assignments to eFC Route Drivers
• Attends to phone lines; assists Route Drivers with issues during delivery process (e.g., vehicle breakdowns, scheduling issues)
• Tracks / updates / enters data on Driver manifests and completed deliveries / paperwork
• Tracks / files post-trip data records; tracks vehicle maintenance and registrations
• Escalates issues when resources do not meet business needs or demands
• Supports communication between eFC and store locations to ensure service level expectations are met

Inventory Management:

• Coordinates issues related to inventory integrity / product movement within the facility
• Completes inventory verification and monitoring / tracking processes (e.g., cycle counting)
• Ensures all items are assigned correct item attributes

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Work Experience:

• Experience with Warehouse Management / H-E-B systems (e.g., OMI, EXE, Manhattan) - Required
• Experience with warehouse automation
  - Required

Knowledge/Skills/Abilities:

• Intermediate knowledge of H-E-B systems (e.g., OMI, EXE, Manhattan) - Required
• Strong organization skills; attention to detail
  - Required
• Reading / writing and math skills
  - Required
• Problem-solving skills
  - Required
• Computer proficiency, including MS Office
  - Required
• Ability to communicate effectively
  - Required
• Ability to work in a team-based environment
  - Required

Education:

• HS Diploma or GED or equivalent
  - Required

• Function in a fast-paced environment
• Sit / stand, walk, squat for extended periods
• Occasionally lift up to 55 lbs.
• Work extended shifts and fluctuating hours / days based on business needs, including weekends, nights, and holidays
• Complete required training, as needed
• May work with automation within the facility

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 9/1/2018