Incident Response Technician

Incident Response Technician

Incident Response Technician (IRT) pro actively patrols the Harris County Toll Road Authority maintained toll road system searching for stranded vehicles, debris, or any other potential traffic hazards which could impact our patron's safety or commute time. IRT also assists with the clearance of incidents, traffic control, and/or remediation of minor hazardous material spills.

Duties and Responsibilities:

• Incident Response Technicians (IRT) patrols the toll road system for any potential traffic hazards or stranded motorist.
• Change flat tires, perform minor vehicle repairs, give fuel and water.
• Tow vehicles to a safe location, transport stranded patrons, and maintain assigned equipment.
• Assist HCTRA Incident Management Team/Maintenance personal when needed by responding to incidents with assistance relating to traffic hazards, debris on roadway and minor hazardous material spills.
• Monitors assigned toll road areas on a daily basis by observing, identifying and attempting to remove/prevent potential safety hazards.
• Responds immediately to major incidents affecting the toll road's traffic movement as directed by the Incident Management Team or when necessary.
• Maintains necessary tools and equipment.

Other Duties:

This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Harris County Is an Equal Opportunity Employer

If you need special services or accommodations, please call  or email:

Education and Experience:

• High School Diploma or GED equivalent.
• 1-3 years' experience, successfully completes IRT training, ability to work assigned district with minimum supervision, completed NIMS training.

Knowledge, Skills, and Abilities:

Basic computer skills, good written and verbal communications.

Physical Demands:

Must be able to work in inclement weather conditions. Be able to lift/push/move 50 pounds.

Note: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Position Type and Typical Hours Work:

• Full-time position.
• Must be willing to work any shift with any day/s off.

Work Environment:

Outside exposure, various shifts and work hours.

Reporting Relationships:

Reports To Position: IRT Supervisor

Supervises Positions:
None

Employment may be contingent on passing a drug screen and meeting other standards.

Equal Opportunity Statement:

Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.