Airline Centralized Load Controller CLCOperations Agent Houston International Airport IAH

Hallmark Aviation Services is a leading ground handling company seeking highly skilled Centralized Load Control Agents to provide exceptional service to INTERNATIONAL AIRLINES at IAH AIRPORT

Basic skills and knowledge of airports/ general aviation experience
Must have RAMP and BAGROOM EXPERIENCE
Knowledge of weather and basic aircraft operational requirements
Ability to work radios and ARINC communications
Able to work Flexible Hours;
Able to work Independently
Good communication skills

Good Organizational abilities, dependable and reliable
Able to act/react quickly and efficiently to a changing situations/environment
Must show attention to details- accuracy a must
Courteous and Professional
Ability to follow instructions and must be a team player

Supervisor experience preferred

• Comply with safety in the workplace.
• Accurately complete all Load Control Activities
• Plan distribution of load in accordance with passengers, cargo and fuel requirements.
• Monitor the performance of the Departure Control System.
• Coordinate and communicate with affected departments, external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues in delay situations.
• Compliance with Customer Airline Emergency Requirements.
• Clear Understanding of Aviation Legislative Requirements.
• Display due care and diligence in all activities.
• Safe, efficient, compliant and aligned work place.
• Compliance with Disability related Legislation.
• Compliance with Equal Opportunity legislation and principles.
• Ensure compliance with Precision Timing Schedule.
• Plan, coordinate and produce all loading, weight and balance documentation in accordance with
• Company and Client airline specifications, with or without the use of the Departure Control System (DCS).
• Ensure the safe distribution of the load within prescribed aircraft limitations and Company Operating Manuals/Procedures.
• Be familiar with client airline manuals including loading and stowage of dangerous goods.
• Coordinate and communicate with relevant departments (Ramp Team, Bagroom Team, Maintenance, and ATC authorities) to ensure smooth handling of passengers and 'dead load' in delay situations.
• 100% Compliance with Customer Airline Weight and Balance and Customer Airline Policies and Procedures, enabling safe practices and compliance with Aviation and other legislation.
• Delivery of safe, compliant and customer focused weight and balance services.
• Continuous improvement focus through proactive support and involvement in change programs and activities.
• Comply with customer airline regulatory requirements as well as Company Policies and Procedures.
• Maintain load control certification and demonstrate ongoing skills through the recertification process.

• Safety and regulatory compliance focused
• Positive and proactive approach to problem solving and the capacity to produce results within a given timeframe (particularly in instances of non compliance with procedures)
• Ability to communicate effectively with staff at all levels within the Airports Division, external customers and other departments/units
• Must be able to work quickly and effectively under the pressure of time constraints whilst maintaining accuracy
• Must demonstrate a common sense approach to problem solving and have the ability to achieve the best possible results
• Must be experienced in Microsoft Word and Excel
• Ability to work independently
• Actively seeks and shares information and feedback about key aspects of the business
• Seeks and values staff input and involvement
• Seizes opportunities to improve business outcomes
• Higher School Diploma or equivalent
• Extensive background in all areas of airport operations
• Successfully completes formal company training courses in manual and automated weight balance
• Successful completion of formal training courses in applicable Client airline and customer airline reservation courses
• Hold current certification for customer airline aircraft type with the Country of Customer Airline's Aviation Authority regulations and any additional certifications required for Client Airlines as stipulated by contractual agreement
• Must have the ability to work in…