Logistics Dispatcher

DGM is currently looking for motivated, self-starting team players who lead by example and are eager to learn and expand their minds alongside our ever-growing brand.

The Logistics Dispatcher is responsible for supporting daily transportation and logistics operations by coordinating driver schedules, assigning shipments, monitoring deliveries, and communicating with drivers, customers, and warehouse personnel. This role assists with route planning, shipment tracking, documentation processing, and transportation updates while ensuring compliance with safety, security, and regulatory requirements. The dispatcher works under close supervision and develops foundational skills in logistics coordination, transportation management, customer communication, and operational support in order to maintain efficient, accurate, and timely freight movement operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate inbound and outbound shipments with carriers, vendors, warehouses, and customers

Schedule pickups, deliveries, and transportation appointments

Track shipments and monitor delivery status to ensure on-time performance

Communicate shipment updates, delays, and issues to internal teams and customers

Prepare and process shipping documentation such as bills of lading, packing lists, manifests, and invoices

Maintain accurate records in transportation management systems (TMS), ERP systems, or spreadsheets

Verify shipment accuracy, inventory quantities, and delivery confirmations

Work with warehouse personnel to coordinate loading, unloading, and material movement

Operate forklifts and other material handling equipment as needed to assist with loading, unloading, staging, and movement of freight.

Resolve transportation, routing, and delivery issues in a timely manner

Assist with carrier selection, rate verification, and freight cost tracking

Ensure compliance with company policies, DOT regulations, and safety requirements

Monitor inventory movement and assist with inventory reconciliation when needed

Support continuous improvement initiatives related to logistics efficiency and customer service

Maintain professional communication with drivers, carriers, suppliers, and customers

Assist with reporting, data entry, and administrative logistics tasks assigned

Perform other related duties as assigned to support warehouse operations.

QUALIFICATIONS AND EDUCATION REQUIREMENTS1–2 years of logistics, transportation, or dispatching experience preferred, with exposure to shipment coordination, route scheduling, freight tracking, customer communication, or transportation operations.

High school diploma, GED, or equivalent preferred.

Basic experience coordinating shipments, scheduling deliveries, or supporting transportation and logistics operations preferred.

Experience using phones, email systems, GPS tracking platforms, transportation management systems (TMS), or dispatch software to support shipment coordination and communication activities.

Ability to accurately review, process, and verify shipment information using Bills of Lading, delivery schedules, manifests, and other transportation documents.

Basic computer skills for data entry, shipment tracking, and internal communication; experience using logistics or dispatch systems preferred.

Basic proficiency with Microsoft Excel, Word, and Outlook preferred.

Ability to follow written and verbal work instructions, including safety procedures, customer requirements, and operational processes.

Ability to identify shipment discrepancies, delays, routing issues, or service concerns and report them appropriately to supervision.

Willingness to learn transportation regulations, hazardous materials requirements, and company logistics procedures under supervision.

Ability to work in a fast-paced logistics environment with shifting priorities, changing schedules, and time-sensitive deliveries.

Must successfully complete required safety and regulatory training, including OSHA, TSA, and company-specific programs, within established timelines.

Ability to safely operate forklifts and other powered industrial equipment in accordance with company safety policies.

KNOWLEDGE

SKILLS AND ABILITIES

Ability to…